Support Board
Date/Time: Mon, 13 Jan 2025 20:08:20 +0000
Post From: transact connection problem - log submitted
| [2017-05-01 15:15:59] |
| User378226 - Posts: 15 |
|
This problem happens daily between 9:00AM - 11:00AM EST (sometimes as early as 8:30AM) for the past 7-9 days. I called Transact tech support a few times, and they asked me to contact my ISP, and my ISP says everything works fine. I resolved the issue a few times by re-installing the trading platform and the chart, which would allow me to sign on successfully, but not having much luck today with this work-around, and would love to get some help to get to the bottom of this. |