Support Board
Date/Time: Mon, 13 Jan 2025 09:42:11 +0000
Post From: Reconnecting Often
| [2017-04-20 04:12:45] |
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These are the relevant messages: Rithmic Trading | Message from server: Server Alert: PnL Connection Broken | 2017-04-19 17:01:32 Rithmic Trading | Message from server: Deleting API object. | 2017-04-19 17:01:32 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Closed | 2017-04-19 17:01:32 DTC Client (145) | Socket gracefully closed by remote side. | 2017-04-19 17:01:32 DTC Client (145) | Received socket Close event | 2017-04-19 17:01:32 Rithmic Trading | Message from server: Server Alert: Trading System Connection Closed | 2017-04-19 17:01:32 Rithmic Trading | Message from server: Server Alert: Market Data Connection Closed | 2017-04-19 17:01:32 DTC Client (145) | Initiating close of socket by core. | 2017-04-19 17:01:32 DTC Client (145) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-19 17:01:32 DTC Client (145) | Closed. | 2017-04-19 17:01:32 Connection to the external service has been lost. | 2017-04-19 17:01:32 Above are the relevant messages. Specifically the message in bold. Looks like you have a connectivity problem to the Rithmic server. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |