Login Page - Create Account

Support Board


Date/Time: Mon, 13 Jan 2025 11:36:06 +0000



Post From: SierraChartFileDownloader.exe has stopped working

[2017-04-19 09:33:52]
User787778 - Posts: 142
When attempting to update Sierra to the latest version, using > Help-Download Current Version <
The following happens:
The software is downloaded and then I close Sierra. The installer window opens and when I install the update,
I get an error message: “SierraChartFileDownloader.exe has stopped working”
I have tried to download the file from the Software Download section but get the same error.
I can’t see the relevant log message.
Your assistance would be appreciated.
Private File