Support Board
Date/Time: Mon, 13 Jan 2025 07:51:38 +0000
Post From: Poloniex BTC/LTC data not updating
| [2017-04-10 16:49:47] |
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For the record the Poloniex service is an external service to Sierra Chart. Sierra Chart does not maintain direct integration to Poloniex. So there could be problems with it at times. Are you still having a problem? We do see that symbol is updating in real-time now. We want you to go through the procedure here if you are still having a problem: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettings If you still want a refund, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-10 16:52:23
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