Support Board
Date/Time: Mon, 13 Jan 2025 07:50:30 +0000
Post From: can not connect GAIN servers
[2017-04-10 03:20:20] |
Sierra Chart Engineering - Posts: 104368 |
We apologize for this issue. There was an incorrect code set on the Gain Capital data. This has been corrected. We want you to follow through the instructions here to re-download the missing data: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#RetryDownloadDataInChart Be sure to follow the step to update the symbol settings first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |