Support Board
Date/Time: Mon, 13 Jan 2025 05:32:47 +0000
Post From: daily data - recurring error
| [2017-03-29 17:09:58] |
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There is nothing we can do to solve this from our side but we will check again. We have gone over this with CTS previously. The whole reason we provide the Sierra Chart Exchange Data Feed and developed the new connection model to CTS is to solve to common problems that users have with external services which we do not have any control over. So we do in effect are providing a solution. It is available to use. For now you just need to reconnect to the data feed once a day. This can be set to be automatic through Global Settings >> Data/Trade Service Settings >> Advanced Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-29 17:10:36
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