Support Board
Date/Time: Mon, 13 Jan 2025 05:14:42 +0000
Post From: daily data - recurring error
| [2017-03-28 16:12:08] |
| |
|
This is due to how the CTS data feed works. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers And select Edit >> Reload Historical Charts. To avoid this problem use the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed You will not have this problem with futures. You should also be aware of the new connection model to CTS: https://www.sierrachart.com/index.php?page=doc/CTS_T4.php#SetupInstructionsForAdvancedLowCostConnectionModel Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-28 16:13:54
|