Support Board
Date/Time: Mon, 13 Jan 2025 02:38:00 +0000
Post From: Download Failed message on daily charts
| [2017-03-19 16:09:11] |
| User363976 - Posts: 2 |
|
Hi, I am currently conducting a trial of Sierra Chart. On Friday I successfully set up a chart book with both intraday (e.g. 60 min) and historic (1 day) charts. However today (Sunday) when I try and upload new futures symbols (e.g. ZWK17) I am getting "Download Failed" on the daily chart, even though the intraday charts work fine. The daily historic chart remains blank. When I go back to symbols that I previously was able to get a chart for (e.g. ESM17), I also get the message "Download Failed" but the previously downloaded chart remains in the window. I have tried the option "Delete all data and download" and this does not fix the problem. I attach the log file immediately after I attempted to download the ZWK17 continuous charts. |
 SierraChartLog.txt - Attached On 2017-03-19 16:06:47 UTC - Size: 7.2 KB - 346 views Attachment Deleted. |