Support Board
Date/Time: Sun, 12 Jan 2025 23:50:49 +0000
Post From: Can't connect to CTS Trading Dorman
| [2017-03-16 08:43:39] |
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The connection did work for us: CTS Trading Dorman - DTC | Connecting to the server ctsorders.sierracharts.com. Port 11096 | 2017-03-16 04:42:04
DTC Client (4) | Creating socket. Using TLS 1.2. | 2017-03-16 04:42:05 DTC Client (4) | Receive buffer size: 262144 | 2017-03-16 04:42:05 DTC Client (4) | Send buffer size: 0 | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Connected to server. | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Starting socket receive thread. | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Sending Encoding Request to server | 2017-03-16 04:42:05 DTC Client (4) | Bytes removed from receive buffer = 16 | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Setting DTC encoding to Binary VLS | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Sending logon request message. | 2017-03-16 04:42:05 DTC Client (4) | Bytes removed from receive buffer = 100 | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Received logon response. | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Server Name: SC DTC Server. | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Server protocol version: 7. Client protocol version: 7 | 2017-03-16 04:42:05 CTS Trading Dorman - DTC | Connection error: Username or Password is incorrect. | 2017-03-16 04:42:05 Therefore the problem is most likely being caused by a firewall on your side. Refer to help topic 1.2: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |