Support Board
Date/Time: Mon, 13 Jan 2025 00:03:19 +0000
Post From: Incorrect data in Daily Charts for EUREX
| [2017-03-10 08:22:44] |
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When I connect/reconnect, reload and recalc, the daily chart momentarily erases the incorrect spike then after a second reverts back to showing the incorrect data. I have tried manually deleting the data as per the alternative solution but this too doesn't work and I still see the error. I have deleted and downloaded the data and this doesnt work.
Yes this all makes sense being it is a data error in the current quote data.. Do you have any idea of how long this will take. Thanks
Based upon what we see, we believe it is going to require a programming change by Barchart which could take them a few days. So we expect the issue could continue into next week.We are preparing the detailed information about the issue now and sending it to Barchart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |