Support Board
Date/Time: Mon, 13 Jan 2025 00:08:03 +0000
Post From: Data from when Sierra was offline not being added to chart
| [2017-03-10 01:23:41] |
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Looks like a firewall is blocking the connection. Refer to this section here: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Error when Downloading Historical Intraday Data from the Sierra Chart Historical Data Server It certainly is an Internet connectivity issue. This is the relevant message: HD Request # 4 | Error downloading historical Intraday data for YMH17. The network socket has been closed. Retrying download. | 2017-03-09 23:54:29 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |