Support Board
Date/Time: Sun, 12 Jan 2025 18:57:14 +0000
Post From: Cant renew SC subscription
| [2017-03-02 16:44:32] |
| Willson - Posts: 176 |
|
Sorry, I have spent almost an hour trying to get this payment done, After spending close to that last night. Neither of us has the time to go back over all the steps where I was confused. Here are a couple items: In Instructions, Item 3, instructs me to find and use the "Renew Now" button; I can't find said button. The last step in Dalpay a Red instructio appears to tell me to agree with Terms and conditions. Today I could see a tiny grey checkbox, which I missed last nite, but even after checking it the RED message remains. Then After successfully getting a payment receipt, A large red message called Account Notes...from Sierra opens suggesting I click "Renew Now" to extend my usage. So I clicked it, then A large message opened saying that this action failed. So now I don't know what I have. I admit that my eyesight is not great and that my monitor is poor. So It takes more effort to get the details right. |