Support Board
Date/Time: Mon, 13 Jan 2025 19:26:16 +0000
Post From: XP update support
| [2017-02-24 20:11:06] |
| User981981 - Posts: 1 |
|
I updated to "latest version" and the software crashed. When I logged on to support, it said that you are no longer going to support Windows XP and to do a "rollback" to a previous version that worked. I did that. It didn't. I tried downloading several other previous versions; none worked. I lost $2000 on open trades. I called. I emailed. No one has returned my call or helped. Frustrated, I tried uninstalling and reinstalling; I tried deleting and reinstalling. Nothing works. The computer gives and error when I start Sierra Charts of "The Procedure Entry Point CancelIoEx could not be located in the dynamic link library KERNEL32.dll." Please help me with this. Kaylan Holmes 801-503-6492 |