Support Board
Date/Time: Sun, 12 Jan 2025 15:29:16 +0000
Post From: Two computers, one account, cannot log onto the secondary.
| [2017-02-20 19:29:36] |
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GAIN Capital FIX Trading: Sending the Logon message. | 2017-02-20 08:03:54
Above are the relevant messages.GAIN Capital FIX Trading socket (54) | Socket gracefully closed by remote side. | 2017-02-20 08:03:54 In the case of Gain Capital a second connection is not allowed. You can ask Gain Capital about this but we do not think you can pay extra to get a second connection as is said by a user in the prior post. There are two solutions to this. Use the DTC server in Sierra Chart to share the Gain Capital connection you have in your main instance of Sierra Chart: http://www.sierrachart.com/index.php?page=doc/DTCServer.php Or use CTS and the new DTC based low-cost connection model which is documented on this page: http://www.sierrachart.com/index.php?page=doc/CTS_T4.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |