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Date/Time: Sun, 12 Jan 2025 15:29:51 +0000



Post From: SC failing to connect CQG datafeed

[2017-02-19 19:59:51]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:
CQG WebAPI websocket (60) | Connect event error. Windows error code 10060: Impossibile stabilire la connessione. Risposta non corretta della parte connessa dopo l'intervallo di tempo oppure mancata risposta dall'host collegato. | 2017-02-19 10:42:21 *

If you are able to connect to the same CQG server from other programs, then this would indicate a firewall on your system is blocking Sierra Chart. In this particular case, refer to help topic 1.3:

https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.3
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-19 20:00:44