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Date/Time: Sun, 12 Jan 2025 11:42:26 +0000



Post From: User Email

[2017-02-09 18:16:01]
Sierra Chart Engineering - Posts: 104368
For NQH17 for 2017-22-8, we see a volume of 165710 using a starting time of 18:00 US Eastern.

Make sure there is no volume filtering set on the chart:
http://www.sierrachart.com/index.php?page=doc/ChartSettings.html#VolumeFilter

And follow the instructions in help topic 2.1.2 to re-download the data for the last few days:
http://www.sierrachart.com/index.php?page=doc/helpdetails2.html#h2.1.2

You also need to make certain that the chart Session Times are set correctly and match the session times the exchange uses:
http://www.sierrachart.com/index.php?page=doc/SessionTimes.php

The issue should be one of these.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-02-09 18:16:31