Support Board
Date/Time: Sun, 12 Jan 2025 11:46:26 +0000
Post From: Transfer of saved charts on Sierra_infinity demo to standalone account
| [2017-02-09 18:01:37] |
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Be sure to let us know as soon as you sent the Message Log. Otherwise, we do not know it was received. We think we have identified the problem. We want you to perform a "Full Reset" of the Symbol Settings following these instructions: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps If you still have a problem, let us know and we will call and use remote assistance to resolve this. But this should be resolved by following the above instructions. We want to let you know the particular issue you are experiencing is quite unusual and not common. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-09 18:02:44
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