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Date/Time: Sun, 12 Jan 2025 11:40:21 +0000



Post From: Transfer of saved charts on Sierra_infinity demo to standalone account

[2017-02-06 20:21:28]
Sierra Chart Engineering - Posts: 104368
OK we understand the problem now.

The symbols are different between Transact/Infinity and the Sierra Chart Data services.

You need to update the symbols of the charts to match what you see in File >> Find Symbol. Refer to help topic 1.3 about this:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#h1.3
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing