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Date/Time: Sun, 12 Jan 2025 04:02:32 +0000



Post From: Problem with second instance of sierra missing tick data.

[2017-01-24 17:54:06]
Sierra Chart Engineering - Posts: 104368
It is best that you use the New Instance feature which is documented here:
http://www.sierrachart.com/index.php?page=doc/DTCServer.php#UsingDTCServerForDataAndTradingInAnotherSCInstance

To make sure you have data in that instance which matches the main/server instance of Sierra Chart, re-download the data in the chart with Edit >> Delete All Data and Download.

Also make sure it is set to a tick by tick data configuration:
http://www.sierrachart.com/index.php?page=doc/TickbyTickDataConfiguration.php
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-24 17:54:47