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Date/Time: Sat, 11 Jan 2025 17:47:29 +0000



Post From: unable to connect for cqg data after switch overnight from TT feed

[2016-12-14 08:15:05]
Sierra Chart Engineering - Posts: 104368
Actually, this message indicates you did not specify the username:

CQG FIX: Not connecting to trading server because Username is not specified. | 2016-12-14 08:00:42


Follow through the CQG setup instructions here:
CQG Trading Platform Service: Setup Instructions


Also update Sierra Chart to the current version following these instructions here:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing