Support Board
Date/Time: Sat, 11 Jan 2025 15:01:38 +0000
Post From: Notification on Data Disconnect
| [2016-12-07 20:28:48] |
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First, make sure that Global Settings >>Data/Trade Service Settings >> Reconnect on Failure is enabled. The Message Log Will give you the reason for the disconnection: http://www.sierrachart.com/index.php?page=doc/MessageLog.html You can set Alerts including email alerts for data feed disconnections. Refer to: http://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#ServerConnectedAlert Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |