Support Board
Date/Time: Sat, 11 Jan 2025 11:57:35 +0000
Post From: Sierra ChartDTCBridge has stopped working - OS. Vista Service pack 2
| [2016-11-22 17:41:37] |
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We cannot solve this. This is due to a Rithmic API software compatibility issue with Vista. The minimum operating system supported is Windows 7. This is stated very clearly here: http://www.sierrachart.com/index.php?page=doc/Rithmic.php You must get off of Vista. Or go back to the previous version of Sierra Chart: http://www.sierrachart.com/index.php?page=doc/download.php#Rollback But you are taking a chance running Rithmic on Vista. They have declared it as incompatible for years now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |