Support Board
Date/Time: Sat, 11 Jan 2025 09:43:38 +0000
Post From: Cannot connect SC (ver.1481) to TWS.
| [2016-11-11 13:08:20] |
| User22085 - Posts: 11 |
|
Hi, I downloaded the latest SC version (1481) and after installation I cannot connect it to TWS data. I got the following message in the log: Reading Internal Order ID file. | 2016-11-11 14:56:34 Reading Trade Orders file. | 2016-11-11 14:56:34 Reading Trade Positions file. | 2016-11-11 14:56:34 Software version: 1481 | 2016-11-11 14:56:34 Uses New Spreadsheets | 2016-11-11 14:56:34 Usage end date: 2017-06-22 | 2016-11-11 14:56:34 Allow Support for Sierra Chart Data Feeds is enabled. | 2016-11-11 14:56:34 Current selected Data/Trading service: Interactive Brokers | 2016-11-11 14:56:34 Chart Update Interval: 500 | 2016-11-11 14:56:34 Time Zone: +02:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) | 2016-11-11 14:56:34 2016-11-11 14:56:37 Local computer time | 2016-11-11 14:56:34 2016-11-11 12:56:37 Local computer time in UTC | 2016-11-11 14:56:34 2016-11-11 14:56:37 Local computer time in SC Time Zone | 2016-11-11 14:56:34 2016-11-11 12:56:35 Server time in UTC | 2016-11-11 14:56:34 Local computer UTC time and Server UTC time difference: 1 seconds. | 2016-11-11 14:56:34 Program path: D:\SierraChart\ | 2016-11-11 14:56:34 Data Files path: D:\SierraChart\Data\ | 2016-11-11 14:56:34 OS Version Number: 6.2 | 2016-11-11 14:56:34 Locale Setting: C | 2016-11-11 14:56:34 Checking for new symbol settings for ib | 2016-11-11 14:56:34 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-11 14:56:34 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-11-11 14:56:34 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-11-11 14:56:34 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-11-11 14:56:34 Symbol settings are up-to-date for ib | 2016-11-11 14:56:34 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-11-11 14:56:41 Socket (4) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-11 14:56:42 Socket (4) | Shutdown and closed. | 2016-11-11 14:56:42 Interactive Brokers | Failed to connect to the data and trade server. | 2016-11-11 14:56:42 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-11-11 14:56:42 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-11 14:56:42 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-11 14:56:42 Interactive Brokers | Disconnected. | 2016-11-11 14:56:42 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-11 14:56:42 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-11-11 14:56:42 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-11-11 14:56:42 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-11-11 14:56:42 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-11-11 14:56:42 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-11-11 14:56:45 Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-11 14:56:46 Socket (5) | Shutdown and closed. | 2016-11-11 14:56:46 Interactive Brokers | Failed to connect to the data and trade server. | 2016-11-11 14:56:46 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-11-11 14:56:46 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-11 14:56:46 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-11 14:56:46 Interactive Brokers | Disconnected. | 2016-11-11 14:56:46 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-11 14:56:46 File >> Disconnect selected. | 2016-11-11 14:56:48 Interactive Brokers | Disconnected. | 2016-11-11 14:56:48 The above has been sent to support. | 2016-11-11 14:57:22 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-11 14:57:22 HTTP connection to www.sierrachart.com:80 (6) | Connected. | 2016-11-11 14:57:22 Sending of the message log was completed. Please read the response that was received. The response was saved to D:\SierraChart\Data\MessageLogAnalysis.htm | 2016-11-11 14:57:23 HTTP connection to www.sierrachart.com:80 (6) | Closed. No error. | 2016-11-11 14:57:27 HTTP connection to www.sierrachart.com:80 (6) | Shutdown and closed. | 2016-11-11 14:57:27 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-11-11 14:58:34 Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-11 14:58:35 Socket (7) | Shutdown and closed. | 2016-11-11 14:58:35 Interactive Brokers | Failed to connect to the data and trade server. | 2016-11-11 14:58:35 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-11-11 14:58:35 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-11 14:58:35 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-11 14:58:35 Interactive Brokers | Disconnected. | 2016-11-11 14:58:35 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-11 14:58:35 Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-11-11 14:58:38 Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2016-11-11 14:58:39 Socket (9) | Shutdown and closed. | 2016-11-11 14:58:39 Interactive Brokers | Failed to connect to the data and trade server. | 2016-11-11 14:58:39 * Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-11-11 14:58:39 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-11-11 14:58:39 To prevent further connection attempts, select 'File >> Disconnect'. | 2016-11-11 14:58:39 Interactive Brokers | Disconnected. | 2016-11-11 14:58:39 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-11-11 14:58:39 File >> Disconnect selected. | 2016-11-11 14:58:42 Interactive Brokers | Disconnected. | 2016-11-11 14:58:42 The above has been sent to support. | 2016-11-11 15:03:32 * HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-11-11 15:03:32 HTTP connection to www.sierrachart.com:80 (12) | Connected. | 2016-11-11 15:03:32 Sending of the message log was completed. Please read the response that was received. The response was saved to D:\SierraChart\Data\MessageLogAnalysis.htm | 2016-11-11 15:03:32 HTTP connection to www.sierrachart.com:80 (12) | Closed. No error. | 2016-11-11 15:03:37 HTTP connection to www.sierrachart.com:80 (12) | Shutdown and closed. | 2016-11-11 15:03:37 |