Support Board
Date/Time: Sun, 12 Jan 2025 15:02:45 +0000
Post From: Re Post 40239 Futexlive
| [2016-11-07 16:49:55] |
| |
|
Either you or them need to start a new Support Request on this Support Board and provide us the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog There is nothing that we can tell from our side without the Message Log. Also keep in mind that we cannot be relied upon for rapid resolution to connection problems since we do not control those. We suspect their CQG demo account is expired. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-11-07 18:40:39
|