Support Board
Date/Time: Sun, 12 Jan 2025 23:25:35 +0000
Post From: Finally: New FXCM Connection Method to Be Available This Week
| [2016-11-04 04:26:17] |
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Two things that we became aware of after users have requested their FXCM accounts be assigned to the order routing connections we have, are as follows: - Dealing Desk accounts are not supported. We have contacted FXCM about this and they will be supported in about a week. - When using FXCM Trading Station, you can only access your account in read-only mode after it has been assigned to the Sierra Chart common order routing connection for FXCM. We have contacted FXCM about this to see if they can overcome this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |