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Date/Time: Sat, 11 Jan 2025 06:54:44 +0000



Post From: second instance of sierra charts has problems

[2016-11-01 18:18:47]
Sierra Chart Engineering - Posts: 104368
then I go into File/Open Chartbook and pick the two chartbooks of my choice, e.g. GC and CL. CL will not display like it does in my first instance,

Each instance of Sierra Chart has its own copy of files. So a Chartbook in one instance is not going to be the same as that in another instance using the Chartbook of the same name.

I cannot change the time frame at all

Refer to the instructions here:
http://www.sierrachart.com/index.php?page=doc/ChangingPeriodOfBars.php


and it does not update the chart at all.
What we want you to do is to restart that second instance and open just one chart and only one chart, and if it does not update provide a copy of the Message Log by following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-11-01 18:19:41