Support Board
Date/Time: Sun, 12 Jan 2025 15:09:00 +0000
Post From: Re Post 40239 Futexlive
| [2016-10-31 17:20:13] |
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We are just simply saying that we were not contacted by that user. There is the unlikely possibility, that somehow there may have been a communication problem at the time they submitted the support ticket or possibly some other technical issue, but those are unlikely conditions. Also, because you did not contact us requesting the link through an Account Support Ticket, a few days later we went ahead and send it to you by email. But we are wondering why were never contacted through the ticket system when we requested that twice. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |