Support Board

Date/Time: Thu, 19 Sep 2024 01:16:16 +0000

Post From: Data not updating correctly

[2013-08-03 00:10:53] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We have looked this over. And we did not get the information needed because you had restarted Sierra Chart. What we need to know is when you change the symbol of the chart, do you see a message on the chart that says "Downloading Historical Data". If an Intraday data download was previously done for the symbol since last connecting to the data feed, then you will not see this message. Make sure you have Global Settings >> General Settings >> Show on Chart Status Messages enabled. We probably will need to get your Chartbook in order to test this. If you still have problems, please provide it, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-08-03 00:13:19