Support Board
Date/Time: Fri, 10 Jan 2025 23:40:22 +0000
Post From: Gain OEC charts not loading
[2016-10-03 17:09:12] |
Sierra Chart Engineering - Posts: 104368 |
For reasons which we do not completely understand, the two digit years in symbols are not working on your Gain Capital account for users who are not receiving real-time updates. This was completely unexpected. We have no trouble ourselves using symbols with two digit years. Give us about 30 minutes to release a new version which will use single-digit years in symbols. This will be version 1468. We will update this thread when that is released. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-03 17:09:53
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