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Date/Time: Fri, 10 Jan 2025 23:08:13 +0000



Post From: Can't Connect

[2016-10-02 20:05:05]
Sierra Chart Engineering - Posts: 104368
This is normal over the weekend.

However Gain Capital uses a new connection address. This will be automatically updated when you update Sierra Chart to the current version. Follow these instructions to update to make sure the correct address is being used:
https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing