Support Board
Date/Time: Sat, 23 Nov 2024 20:40:54 +0000
Post From: Data not updating correctly
| [2013-08-01 09:00:12] |
| stevel - Posts: 19 |
|
Hi, I've got another example of the problem again this morning. Please see info as requested. Note, I did close Sierra Chart and re-open it to see if it cleared the issue before I copied the below message log. Screenshot: http://www.sierrachart.com/image.php?l=1375344786220.png The issue on this occasion is between 7.15 & 9.10 Timezone: London (+0 GMT/+1 BST) Symbol: GBPJPY I'm starting to think it's some sort of issue with the way the scanner is working on associated watch lists. I've got about 40 symbols in a list. On this occasion every symbol at the top halve of the list is fine whilst every symbol in the bottom halve has the data between 7.15 & 9.10 missing. Software version: 997 | 2013-08-01 09:10:10 Current Service Package: 3 | 2013-08-01 09:10:10 Usage end date: 2014-05-27 | 2013-08-01 09:10:10 Sierra Chart Historical Data Service is included. | 2013-08-01 09:10:10 Active service: SC Forex Data (FXCM) | 2013-08-01 09:10:10 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2013-08-01 09:10:10 2013-08-01 09:10:10 Local computer clock time | 2013-08-01 09:10:10 2013-08-01 08:10:10 GMT time | 2013-08-01 09:10:10 2013-08-01 09:10:10 Time zone adjusted time | 2013-08-01 09:10:10 Time difference to server time: 0 seconds. | 2013-08-01 09:10:10 Program path: C:\SierraChart\ | 2013-08-01 09:10:10 Data Files path: C:\SierraChart\Data\ | 2013-08-01 09:10:10 OS Version Number: 6.2 | 2013-08-01 09:10:10 HD Request # 1 - Downloading Intraday chart data for GBPJPY to the file GBPJPY.scid. Service: scsrv | 2013-08-01 09:10:17 HD Request # 1 - Starting date and time: 2013-08-01 09:10:01 | 2013-08-01 09:10:17 HD Request # 1 - Using server: ds3.sierracharts.com port 10049 | 2013-08-01 09:10:17 The network socket is connected. | 2013-08-01 09:10:17 HD Request # 1 - Requesting up to 120 days of Intraday data. | 2013-08-01 09:10:17 HD Request # 1 - Decompressing data. | 2013-08-01 09:10:18 Socket closed. No error. | 2013-08-01 09:10:18 HD Request # 1 - Historical data for GBPJPY is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-08-01 09:10:18 HD Request # 1 - Received 0 records and wrote 0 records for GBPJPY | 2013-08-01 09:10:18 HD Request # 1 - Intraday download COMPLETE for GBPJPY | 2013-08-01 09:10:18 HD Request # 3 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: scsrv | 2013-08-01 09:10:18 HD Request # 3 - Starting date and time: 2013-08-01 09:09:58 | 2013-08-01 09:10:18 HD Request # 3 - Using server: ds4.sierracharts.com port 10049 | 2013-08-01 09:10:18 The network socket is connected. | 2013-08-01 09:10:18 HD Request # 3 - Requesting up to 120 days of Intraday data. | 2013-08-01 09:10:18 SC Forex Data (FXCM): Connecting to the market data server. | 2013-08-01 09:10:19 Using server: ds5.sierracharts.com, port 443 | 2013-08-01 09:10:19 SC Forex Data (FXCM) - Local market data port: 0 | 2013-08-01 09:10:19 HD Request # 3 - Decompressing data. | 2013-08-01 09:10:19 Socket closed. No error. | 2013-08-01 09:10:19 HD Request # 3 - Historical data for GER30 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-08-01 09:10:19 HD Request # 3 - Received 0 records and wrote 0 records for GER30 | 2013-08-01 09:10:19 HD Request # 3 - Intraday download COMPLETE for GER30 | 2013-08-01 09:10:19 HD Request # 5 - Downloading Intraday chart data for UK100 to the file UK100.scid. Service: scsrv | 2013-08-01 09:10:19 HD Request # 5 - Starting date and time: 2013-08-01 09:10:01 | 2013-08-01 09:10:19 HD Request # 5 - Using server: ds3.sierracharts.com port 10049 | 2013-08-01 09:10:19 The network socket is connected. | 2013-08-01 09:10:19 SC Forex Data (FXCM): Connected to market data server. Now authorizing. | 2013-08-01 09:10:19 The network socket is connected. | 2013-08-01 09:10:19 HD Request # 5 - Requesting up to 120 days of Intraday data. | 2013-08-01 09:10:19 SC Forex Data (FXCM): Connected. | 2013-08-01 09:10:19 Starting updates for: GBPJPY | 2013-08-01 09:10:19 Starting updates for: GER30 | 2013-08-01 09:10:19 Starting updates for: UK100 | 2013-08-01 09:10:19 HD Request # 5 - Decompressing data. | 2013-08-01 09:10:19 Socket closed. No error. | 2013-08-01 09:10:19 HD Request # 5 - Re-requesting historical data for UK100 to get the latest data. | 2013-08-01 09:10:19 HD Request # 5 - Received 0 records and wrote 0 records for UK100 | 2013-08-01 09:10:19 HD Request # 7 - Downloading Intraday chart data for UK100 to the file UK100.scid. Service: scsrv | 2013-08-01 09:10:19 HD Request # 7 - Starting date and time: 2013-08-01 09:10:01 | 2013-08-01 09:10:19 HD Request # 7 - Using server: ds4.sierracharts.com port 10049 | 2013-08-01 09:10:19 The network socket is connected. | 2013-08-01 09:10:20 HD Request # 7 - Requesting up to 120 days of Intraday data. | 2013-08-01 09:10:20 HD Request # 7 - Decompressing data. | 2013-08-01 09:10:20 HD Request # 7 - Receiving Intraday data for UK100 starting at 2013-08-01 09:10:01 | 2013-08-01 09:10:20 HD Request # 7 - Timestamp of first Intraday data file record written: 2013-08-01 09:10:01 | 2013-08-01 09:10:20 Socket closed. No error. | 2013-08-01 09:10:20 HD Request # 7 - Received 7 records from 2013-08-01 09:10:01 to 2013-08-01 09:10:14 (13.0 seconds) and wrote 7 records for UK100 | 2013-08-01 09:10:20 HD Request # 7 - Intraday download COMPLETE for UK100 | 2013-08-01 09:10:20 Real-time intraday chart data file updates started for UK100 | 2013-08-01 09:10:20 HD Request # 9 - Downloading Intraday chart data for GBPJPY to the file GBPJPY.scid. Service: scsrv | 2013-08-01 09:10:20 HD Request # 9 - Starting date and time: 2013-08-01 09:10:01 | 2013-08-01 09:10:20 HD Request # 9 - Using server: ds5.sierracharts.com port 10049 | 2013-08-01 09:10:20 The network socket is connected. | 2013-08-01 09:10:20 HD Request # 9 - Requesting up to 120 days of Intraday data. | 2013-08-01 09:10:20 HD Request # 9 - Decompressing data. | 2013-08-01 09:10:21 HD Request # 9 - Receiving Intraday data for GBPJPY starting at 2013-08-01 09:10:01 | 2013-08-01 09:10:21 HD Request # 9 - Timestamp of first Intraday data file record written: 2013-08-01 09:10:01 | 2013-08-01 09:10:21 Socket closed. No error. | 2013-08-01 09:10:21 HD Request # 9 - Received 19 records from 2013-08-01 09:10:01 to 2013-08-01 09:10:20 (19.0 seconds) and wrote 19 records for GBPJPY | 2013-08-01 09:10:21 HD Request # 9 - Intraday download COMPLETE for GBPJPY | 2013-08-01 09:10:21 Real-time intraday chart data file updates started for GBPJPY | 2013-08-01 09:10:21 HD Request # 11 - Downloading Intraday chart data for GER30 to the file GER30.scid. Service: scsrv | 2013-08-01 09:10:21 HD Request # 11 - Starting date and time: 2013-08-01 09:09:58 | 2013-08-01 09:10:21 HD Request # 11 - Using server: ds3.sierracharts.com port 10049 | 2013-08-01 09:10:21 The network socket is connected. | 2013-08-01 09:10:21 HD Request # 11 - Requesting up to 120 days of Intraday data. | 2013-08-01 09:10:21 HD Request # 11 - Decompressing data. | 2013-08-01 09:10:22 HD Request # 11 - Receiving Intraday data for GER30 starting at 2013-08-01 09:09:58 | 2013-08-01 09:10:22 HD Request # 11 - Timestamp of first Intraday data file record written: 2013-08-01 09:09:58 | 2013-08-01 09:10:22 Socket closed. No error. | 2013-08-01 09:10:22 HD Request # 11 - Received 11 records from 2013-08-01 09:09:58 to 2013-08-01 09:10:19 (21.0 seconds) and wrote 11 records for GER30 | 2013-08-01 09:10:22 HD Request # 11 - Intraday download COMPLETE for GER30 | 2013-08-01 09:10:22 Real-time intraday chart data file updates started for GER30 | 2013-08-01 09:10:22 |