Support Board
Date/Time: Fri, 10 Jan 2025 20:23:27 +0000
Post From: Cannot connect to Gain Capital datafeed
| [2016-09-27 08:07:02] |
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These are the relevant messages: GainCapital FIX Trading: Sending the Logon message. | 2016-09-27 03:45:23
GainCapital FIX Trading: Sent heartbeat to server. | 2016-09-27 03:45:53 Service connection timed out. Will disconnect and retry. | 2016-09-27 03:46:23 * Another one of our users had the same problem last week. This is the correct address: prod.gainfutures.com. Contact us through an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Give us your Gain Capital username and we will contact them about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-09-27 08:07:29
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