Support Board
Date/Time: Mon, 21 Apr 2025 23:38:56 +0000
Imbalances - Column 1 transparency
View Count: 2886
| [2024-09-16 09:56:02] |
| UnleashedPiglet - Posts: 65 |
|
"Are you wanting to know when there is a gap in the traded price levels - that is, a particular price was not traded, but there is trading a the next price above and the next price below?" Yes. I would like to have an extended line on my number bars from this particular gap. Moreover: I'm having a following issue - I've SC running on 2 separate PCs. When I connect the second one to the APEX Rithmic account it starts to incessantly redownload all the data on both computers. When I disconnect on one of them the second one works fine. Also, when on Rithmic, executing and modyfing orders is much longer and clumsier than on your demo data. Would hopping on TETON help with this particular issue or is it so fast on SC data because it's a demo server? Could you explain in detail in what sense DENALI/TETON is considered an advantage over Rithmic data? Thank you. |
| [2024-09-16 18:08:52] |
| John - SC Support - Posts: 39395 |
|
Yes. I would like to have an extended line on my number bars from this particular gap.
To find the gap and have the price level for it, you would need to use the "Spreadsheet Formula" and have a condition that looks like the following (the Spreadsheet Formula, despite its name, uses the Alert Syntax): =IF(AND(VAP(L + TICKSIZE * 1, 0) = 0, VAP(L + TICKSIZE * 2, 0) > 0), L + TICKSIZE * 1, IF(AND(VAP(L + TICKSIZE * 2, 0) = 0, VAP(L + TICKSIZE * 3, 0) > 0), L + TICKSIZE * 2, 0)) The above just checks the first 2 levels above the Low. You would need to extend this to cover all the price levels you would find for the way your bars are setup. And it will only give a value when there is a gap of 1 price, as this makes sure that you are not looking at data above the High of the bar. If there is a gap of 2 price levels, this will not find it. Then use the "Color Bar Based on Alert Condition" to get the extension line. Refer to the following: Color Bar Based on Alert Condition: Creating Extension Lines for Another Study I'm having a following issue - I've SC running on 2 separate PCs. When I connect the second one to the APEX Rithmic account it starts to incessantly redownload all the data on both computers. When I disconnect on one of them the second one works fine.
To start with, the Interface that Rithmic wrote to connect to Sierra Chart does not support multiple connections to the same account. So if you are trying to access the same account on both systems, this will not work. Otherwise, refer to the following, as the most likely reason for what you are seeing: Rithmic Trading Platform Service: Frequent Reconnections Also, when on Rithmic, executing and modyfing orders is much longer and clumsier than on your demo data. Would hopping on TETON help with this particular issue or is it so fast on SC data because it's a demo server? Could you explain in detail in what sense DENALI/TETON is considered an advantage over Rithmic data?
First, you need to keep in mind that Teton only works with certain brokers and only for live trading with the CME Group. Prop firms, such as APEX, use Rithmic for their purposes and not Teton. Denali is our data feed and this could help you, but if the issue is really with responsiveness to trading, then this is a Rithmic issue and is not uncommon with them. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-16 18:16:42
|
| [2024-10-01 11:18:42] |
| UnleashedPiglet - Posts: 65 |
|
How can I make the columns closer to each other on TPO and letters more legible ? Turning fonts from auto to bigger doesn't sort this out... |
 TPOtoosmall.png / V - Attached On 2024-10-01 11:18:33 UTC - Size: 217.62 KB - 111 views Attachment Deleted. |
| [2024-10-01 14:52:34] |
| John - SC Support - Posts: 39395 |
|
To bring the columns closer you need to decrease the bar spacing. To show the letters more legibly, changing the font is one option. But the best way is to increase the "Letter/Block Price Increment in Ticks", as if this is a small value, you will have too many blocks and they will be difficult to see. Refer to the following: Time Price Opportunity (TPO) Profile Charts: Letter/Block Price Increment in Ticks For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-10 12:59:21] |
| UnleashedPiglet - Posts: 65 |
|
It works, but makes the POCs show differently to the, say, M5 or Number of Trades 1 tick charts with the same VbP which I use alongside. Thus I can't go any less than 1 tick on TPO , it affects the POC even as much as 20 ticks. I can't replay any delayed chart, for another matter. I tried today on GC and CL and I just click the button and nothing happens. Message log also doesn't keep track of it. I used it many times with delayed SC data and never had the issue. |
| [2024-10-10 15:05:49] |
| John - SC Support - Posts: 39395 |
|
Are you scrolling back to where you want to start the replay, or are you using the "Start from Date-Time" option? If using the "Start from Date-Time", then you need ensure that you have data loaded for the date-time you are selecting. If you do not have data that goes back to that point in time, then the replay will not start. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-10-29 13:35:16] |
| UnleashedPiglet - Posts: 65 |
|
How to make another timeframe POCs from VbP study display on another chart? Let's assume my most used is M5 with daily Vbp but I also frequently toggle between H4/H1 etc. where I 'm having monthly and weekly Vbp studies applied. I would just need their POCs transferred to M5/M1 without the need to put on another study on them. ( It'd make me to provide the appropriate day count far back and the charts become veeery slow this way. )
|
| [2024-10-29 15:09:17] |
| UnleashedPiglet - Posts: 65 |
|
Regarding the replay : it won't even pop the menu up. It's just clicking the button that won't do anything. No chance to even get to defining what I want to do with it.
|
| [2024-10-29 15:49:16] |
| John - SC Support - Posts: 39395 |
|
Refer to the following: Replaying Charts: Chart Replay Window Not Visible For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-04 09:21:05] |
| UnleashedPiglet - Posts: 65 |
|
1. I can't connect to the new accounts I purchased from APEX. Nothing has changed since the same credentials were used on Friday last time. I took the liberty of having sent the message log to you for revision. 2. I've been using the Study / Price Overlay happily a lot recently. I noticed there's a limit - when I try to layer a VbP from another chart it shows it among the studies but it doesnt' work. Is there a solution to that? Date Time Of Last Edit: 2024-12-04 10:45:24
|
| [2024-12-04 18:11:39] |
| John - SC Support - Posts: 39395 |
|
1. Rithmic is having issues again today. They need to resolve this. 2. The Volume by Price profile can not be overlaid. You can overlay the lines from the Value Area, POC, and VWAP, but not the actual profile. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-10 11:12:41] |
| UnleashedPiglet - Posts: 65 |
|
Does the trade copier have to be manually set on every time I open SC? I've already missed several trades to be copied into two accounts thinking that's once I did it, it should be working incessantly. To my surprise the ,,enable order allocation....'' has lost a tick at it overnight (?).
|
| [2024-12-10 17:01:34] |
| John - SC Support - Posts: 39395 |
|
Refer to the following setting: Global Trade Settings Windows: Disable Order Allocation To Trade Accounts on Chartbook Opening (Global Settings >> General Trade Settings >> General) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-12 12:00:40] |
| UnleashedPiglet - Posts: 65 |
|
Thank you. Another important thing : Trade copier OPENS positions for both accounts but it doesn't FLATTEN them both. It seems that only the one copied from is being closed. It worked nicely on Friday when I first set it up. Tuesday and Wednesday I had to manually pull the other account's position from rTrader. Also: when I switch to daily , hide studies and then unhide them and switch back to lower timeframes the studies beneath stop scaling as per ,,Interactive Scale Range''. It happens all the time. I need to restart the whole program to get it back. Date Time Of Last Edit: 2024-12-12 12:04:45
|
| [2024-12-12 15:40:12] |
| John - SC Support - Posts: 39395 |
|
Another important thing : Trade copier OPENS positions for both accounts but it doesn't FLATTEN them both. It seems that only the one copied from is being closed. It worked nicely on Friday when I first set it up. Tuesday and Wednesday I had to manually pull the other account's position from rTrader.
How is the position being flattened? when I switch to daily , hide studies and then unhide them and switch back to lower timeframes the studies beneath stop scaling as per ,,Interactive Scale Range''. It happens all the time. I need to restart the whole program to get it back.
We need more information on the particular setup and what you are seeing. We do not quite understand the setup and what you are doing exactly. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-18 12:25:16] |
| UnleashedPiglet - Posts: 65 |
|
1. By flatten and cancel . Now there's been a few days without any problems whether rTrader is on or off during the process. 2. This happens all the time. I can't get clearer on this than I did. What helps is applying the studies again on the chart. The range scaling is back then. I happen to have a strange occurence with pivots though. I have the same camarilla (formula 5) applied to 2 charts of M15 YM: i.e. Candlestick and Number Bars. These are both the same study, no changes made to the study. Look at the difference. |
| pivots.png / V - Attached On 2024-12-18 12:25:05 UTC - Size: 434.37 KB - 48 views |
| [2024-12-18 16:04:25] |
| John - SC Support - Posts: 39395 |
|
2. When this occurs try resetting the scales first. It may be that the scaling is somehow lost, although we do not know why. 3. With the Pivot Points, do you have the Input for "Reference Daily Chart for Data" set to "Yes" on either chart? If they are both referencing another chart, are they referencing the same chart? If they are not referencing another daily chart, then does the Numbers Bars chart have more than 1 day of data loaded? Is there information for the previous day for it to pull from? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-12-30 18:22:22] |
| UnleashedPiglet - Posts: 65 |
|
3. They aren't . Yes, they do. Now works fine... Don't know what to tell you. 2. ok , I can live with that, although I can barely do with the 1. problem. It happened again. I had 10 contracts opened. Pressed my flatten and cancel shortcut today. 8 out of 10 stayed open! No stop loss nor take profit, poof. Just the bare contracts stayed in the game. I had to manually pull them out from rTrader, lucky I made it . Should I use Flatten all Positions - All Accounts to be secure ? Another thing - I also had a bad copying issue, it seems as if it opened two positions properly and then when I scaled in the third one it did it only for one account. The second one stayed with the initial two positions. Apex won't talk to me because once they don't deal with copying, another time copying is made by Apex Investments (?) so I should address them.... I'm not sure either this is a common issue, or maybe I did something wrong. Or perhaps they're ripping me off just a bit. |
| wrong30.12.png / V - Attached On 2024-12-30 18:17:33 UTC - Size: 161.22 KB - 40 views wrong30.12-3a.png / V - Attached On 2024-12-30 18:20:56 UTC - Size: 138.46 KB - 36 views |
| [2024-12-30 22:16:58] |
| John - SC Support - Posts: 39395 |
|
The Order Allocation to Trade Accounts is fairly straightforward, in that it simply copies the orders to the other accounts. There is nothing fancy about how it has been implemented, which is done specifically to avoid issues. The only thing we can say is that you need to pay attention to the various accounts and make sure everything is working properly. If an order does not get copied to an account, then check your "Trade >> Trade Service Log" and your "Trade Activity Log" to see if there is a rejection, or some other reason for this occurring. Our final statement on this is that since you are working with APEX, you are using Rithmic for the order routing. We have seen lots and lots of issues with Rithmic's ability to stay connected and properly respond to orders. So it's quite probable that the issue you are having is related to the Rithmic interface. We want to point out that in this situation, Rithmic owns that interface, so there is nothing we can do about it. We can only tell you that it has issues. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-03 17:39:52] |
| UnleashedPiglet - Posts: 65 |
|
Thank you. Can you tell me why there are inconsistencies in market Depth Historical Graph ? It should show present pending orders up and down as i understand (beside obviously presenting historical depth) It's not refreshing along with the order book, shows the orders selectively. See the attachment. |
| heatmapinconsistencies.png / V - Attached On 2025-01-03 17:39:40 UTC - Size: 844.8 KB - 45 views Attachment Deleted. |
| [2025-01-03 19:34:51] |
| Sierra_Chart Engineering - Posts: 19290 |
|
We do not understand what inconsistencies you are referring to. We only accept an image following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) And make sure you are looking at the same symbol. Not comparing market depth for a different Trade/Current Quote symbol as compared to the main symbol of the chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-07 09:32:19] |
| UnleashedPiglet - Posts: 65 |
|
Yes, I'm looking at the same symbol, I only trade CL. Perhaps I'm unaware of something but I see a lot of strong price levels on the heatmap which do not exist on the DOM , I do not even see them stacked and pulled immediately (if this is supposed to be the case). If it's about the refresh and I could do something about it so the heatmap reflects the DOM, which is clearly not the case at the moment, please advise. The attachment file has been corrected. |
| heatmapinconsistencies.png / V - Attached On 2025-01-07 09:31:54 UTC - Size: 351.44 KB - 34 views |
| [2025-01-07 16:17:54] |
| John - SC Support - Posts: 39395 |
|
If you want the values that are shown "after the last bar" to be the same as the Market Depth in the DOM, then the Input for "Depth Quantity Type to Display After Last Bar" needs to be set to "Last Depth". Make sure this is set correctly. Refer to the following: Market Depth Historical Graph: Depth Quantity Type to Display After Last Bar For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-21 10:40:48] |
| UnleashedPiglet - Posts: 65 |
|
Regarding the Market Depth : I'm plotting the pull stacks as line charts with Study Subgraph Reference. Works a charm. What if I wanted to plot less levels ? I know I can limit the p/s levels on the DOM. But it's only displaying the levels. And only for the DOM. Can I also limit the amount of levels to be taken into consideration when plotting a line chart? |
| [2025-01-21 18:21:49] |
| John - SC Support - Posts: 39395 |
|
What data are you using for your Pulling/Stacking line chart?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-22 13:55:37] |
| UnleashedPiglet - Posts: 65 |
|
I'm using Number Bars Calculated Values 2 as a source to plot separately ask and bid pulling/stacking values against a zero line.
|
To post a message in this thread, you need to log in with your Sierra Chart account: