Support Board
Date/Time: Fri, 22 Nov 2024 22:17:53 +0000
[Locked] - New Upcoming EUREX Full Order Book Data Feed (Now Available!)
View Count: 17724
| [2021-01-27 17:15:36] |
| User657945 - Posts: 226 |
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Friday is end of month and I do not want to renew the barchart eurex data feed can you confrim that febrauary 1 Eurex from Frankfurt will be running? This was initially suppoose to be by the end of the year then some time in January after the 15th then February 1st but no confirmation at 2 working days from the date. It's really frustrating.
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| [2021-01-27 18:39:04] |
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It's really frustrating. The delay is on the Deutsche Borse side.can you confrim that febrauary 1 Eurex from Frankfurt will be running? No we cannot confirm this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-27 20:50:03] |
| User657945 - Posts: 226 |
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"The delay is on the Deutsche Borse side." I'm not here to find a Guilty, this is not helping anybody,it's waste of time, I'm just letting you know that this way to make a so important migration plan, with changes in pricing plan, new pre-realease to get the new feed, creates too much uncertaninly and we all as traders have already to manage the market that is unpredictable, so it's a must to have brokers, charting and systems as musch as possible realiable.
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| [2021-01-28 07:17:21] |
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These questions are just just wasting our time. We do not understand why you keep asking. We are doing our best. What is even the purpose here. What is the concern with uncertainty. We already have a good EUREX data feed available through the Sierra Chart Exchange Data Feed: Sierra Chart Exchange Data Feed Continue to use this data feed until the new data feed is available and when that data feed is available, in that same month there will be no additional cost for the data feed. If you keep asking us of course we are going to transfer the responsibility for the issue over to Deutsche Borse. Please understand our time is highly valuable. And we do not even understand the purpose of all these questions. Do not post further about this. It is not helping anything. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-28 07:18:06
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| [2021-01-28 07:35:35] |
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This thread is now locked.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-01 12:05:50] |
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We expect to have the new EUREX data feed out this week (February 1, 2021) assuming no unexpected technical complications.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-01 12:05:57
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| [2021-02-02 09:26:24] |
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Deutsche Borse has completed the T7 line connectivity in Frankfurt 2 for us and now the data center doing the final patch. Of course there is the actual step of making sure we get all of the IP routing right and actually access the data (Sometimes this takes some effort to get all figured out). If there are no complications with that, then as soon as the data center finishes up, we can get the feed after a day of monitoring. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-02 10:06:42
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| [2021-02-04 01:29:50] |
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As we suspected could happen, we are running into a problem related to IP routing and we are not able to access the multicast feeds. We need to work this out with EUREX. We do not know how long this is going to take. There is significantly more complexity accessing this data than there is CME multicast data. We have a call with Deutsche Borse support regarding this February 5. We hope to get it resolved during that call. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-04 15:44:43
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| [2021-02-05 20:15:19] |
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We had the call with EUREX this afternoon and worked out the issue of not being able to access the multicast data feeds. That is resolved and we can now access the feeds. The issue was something during the process we discovered ourselves where the server had two 10 Gb connections but only one of them was to the Deutsche Borse T7 infrastructure. We were using the wrong connection link. Being everything is done remotely, using remote hands of the Frankfurt 2 data center, these things were just not obvious to us. However, reference data feed (RDI) which is the first step with feed processing, does not have the same data that we had in the packet capture file which was used for testing so we need to understand the reason and work this out. This remains a top priority for us to determine what the problem is. We will be working on it today, Sunday. But we just do not know how long it will take. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-07 19:26:36
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| [2021-02-07 19:14:55] |
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We think we have identified the problem. We were using version 9 of the T7 XML schema file for the reference data (RDI) when apparently the production environment still is using version 8. We will know when the market opens up. This only makes sense we just have a version issue because the T7 data feed processing has been well tested previously. There just should not be any problem now. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-08 08:36:46
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| [2021-02-08 08:10:01] |
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We have solved the problem with the Reference Data (RDI) but now the next issue is we are not receiving any data from the EUREX extended order book multicast feeds. We have contacted Deutsche Borse about this. We know it is one thing after another but this is not unusual with a complex project like this especially one that involves very high costs and complexities. When we mention the high cost, the relevancy of that is that this is a 10,000 + USD/month cost for the presence in Frankfurt 2 and the connectivity to the T7 feeds. So we are only now testing out in a production environment. All of our testing previously was using packet capture data. However, we are very competent, and have the support of Deutsche Borse. So we can work through any issues quickly and competently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 09:52:50
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| [2021-02-08 12:38:53] |
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This is from Deutsche Borse: Regarding multicast feeds, we have just corrected the AP-configuration on our side.
We are now getting the data. But we are still not quite there because we are not seeing any market depth data at the chart level and we have to examine that closely. It would have to be related to the snapshot data. We should have this resolved today. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-08 14:40:48
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| [2021-02-09 02:16:45] |
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We are making good progress. We should have the data feed fully working by morning but we will still need about a day of testing to verify. The latest issue, is that the documentation from EUREX was just simply wrong in regards to snapshot data message sequence numbers. So we have to work on a different implementation of working with those. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 04:47:52
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| [2021-02-09 04:49:03] |
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The latest issue, is that the documentation from EUREX was just simply wrong in regards to snapshot data message sequence numbers. Although the way they structure the snapshot market by order data is hard to match up with particular instruments. This is one of the problems and we have this now worked out but we will do some further improvements. The EUREX EOBI data feed is now operational and we will be monitoring. Although it is not yet released to users. We need to monitor it, for a couple of days first. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 04:53:22
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| [2021-02-09 09:36:48] |
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The new EUREX EOBI data feed is performing properly. At this point no problems observed. We are seeing 200+ levels of market depth currently on FDAX. We will get it out this evening. We see about 240 market depth levels on FGBL. Make sure your installation of Sierra Chart is up-to-date. Instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 10:02:34
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| [2021-02-09 10:05:53] |
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We might just take the approach of just moving everyone over to it, straightaway this evening and just being very attentive to any problems and if we notice an issue we can switch back the users who are on the SC Exchange Data Feed using EUREX data back to the old feed. And then we are going to add a new exchange to the Denali feed for you to activate EUREX. There will be no cost this month. We just need to do some more configuration just to see if this is all going to work right. Although we really do not expect any problems. We remember the early days of EUREX on Barchart, where their EUREX feed would simply go out some mornings, and Barchart would not be available till their morning to get it working and we had to patch in another EUREX feed we had. These were the nightmare days. Now we have our own physical equipment, A top-quality Dell 640 (Dual Xeon Gold 6230 CPUs). This machine is incredibly powerful, probably 100+ the power that is needed. Presence in Frankfurt 2. Direct physical connectivity to Deutsche Borse T7 feeds. Very competent and reliable infrastructure provider. The data processing is done using Sierra Chart. 100% our own code and done properly. All proven and stable. Although part of the EUREX processing code is new, it is identical in most areas, and other areas, it follows the same general design pattern of our CME MDP processing. So there is simply little chance of anything going wrong. Just shows you how powerful Sierra Chart is. It is capable of processing exchange feeds with very low latency. We run two parallel copies of Sierra Chart on the server. if we are working on one for maintenance, another one is still receiving the data. This is another item from post #1 that we want to highlight again with this new data feed: - 100% accurate Bid Volume and Ask Volume based upon the exchange identification of the aggressor in the trade. There is no other data feed that Sierra Chart supports that has this 100% accurate. Even IQ Feed there is an estimation used.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 10:37:16
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| [2021-02-10 02:58:47] |
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We realize there is one complication with releasing this new data feed. We are working to release it for when the service in Sierra Chart is set to SC Data- All Services. And this would apply for all users who are using version 2223 or higher. We will update this thread when done. To release it for other services, everyone has to be moved all at the same time and users will need to be on version 2223 or higher. So we have to make sure all of the users of our existing EUREX data feed are notified. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-10 04:51:08
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| [2021-02-10 05:40:43] |
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Ok this is the situation, in order to not cause disruptions to existing EUREX data users, we are only able to release this data feed for this service for now: SC Data-All Services. You need to be running version 2227, the prerelease, or higher. And you need to have the Denali exchange data feed active by using package 10, 11, or 12 or activating the Denali Data Feed here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed If you already have the Denali data if active, nothing further you need to do. There is no exchange you need to enable at this time. Anyone using the Denali data feed will have access to the EUREX data when using the SC Data-All Services service and running version 2227 or higher. We are releasing 2227 in about 10 minutes. We will have to get everyone who is currently using the EUREX exchange on the SC exchange data feed, on version 2223 or higher and then switch everyone over all at once. And there will be no cost for these users, for the new EUREX data feed for February. We expect to execute all of this in the next 2 to 3 days. And then at that time we will also support this new EUREX data feed for all of the supported Trading services. Really the burden that is placed on us, by supporting a different Sierra Chart versions, so many different trading services, and many users, is very difficult. Take businesses like CQG, Trading Technologies, Rithmic. They just work with one single service and symbols, their own. We are dealing with far greater complexity, and we are considerably smaller than they are. And we also need to make it clear, that you can never rely upon continuing to use an older Sierra Chart version. Sometimes those just simply have to be locked out and discontinued permanently because they simply are not compatible with external updates. And in the rare case, custom studies need to be recompiled for a newer version, that is easily done. For example anyone using CQG, we are going to have to lock out anything under the current version 2226 in a week or two. We simply are no longer going to be accommodating to anyone, who asks us to continue to support an older version. The burden and the complexity, that is placed on us, is not something we are willing to deal with. And besides newer versions deliver higher performance. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-10 05:53:02
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| [2021-02-10 11:10:26] |
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Regarding post 66 and 67, refer to this incident here: IMPORTANT NOTICE : Regarding EUREX Data Interruption for Users (SC Exchange Data Feed) And now users should understand, why we want to phase services out. Why we want to phase out Transact, Rithmic, Gain Capital, CTS. And the Barchart data feed. We do not need all of this complication. Although Rithmic is being supported again, with support of the DTC Protocol by Rithmic but that is something they are responsible for themselves. Not us. But if you are using Transact, Gain capital or CTS you need to move off. All of these services will be phased out by Sierra Chart by 2022. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-10 11:13:01
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| [2021-02-11 03:43:12] |
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After reverting access to the new EUREX EOBI data feed we are now releasing it again under the following conditions: User must be running version 2227 or higher. This is currently the prerelease. AND: This EUREX data feed is only accessible on the SC Data- All Services service. Not other services. If you are using some other service and need to have access to real-time EUREX data, then do not update to 2227. And instead use the main release which is 2226. AND: User needs the Denali Exchange Data Feed active. No exchanges have to be active. You will be given access to the EUREX EOBI exchange for the time being. This is just considered at this point as "test" access. Or, user needs the SC Exchange Data Feed active and EUREX exchange active with that data feed. This is in effect at this time. If there any issues, start a support request. Please do not use tickets, use this Support Board ---- The above is considered temporary test access. Friday after the close, we will make this data feed fully available under all conditions. After Friday, February 12, 2021 users using the Denali Exchange data feed or the SC Exchange data feed, will need to have version 2223 or higher to access EUREX data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-11 04:43:59
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| [2021-02-11 15:52:28] |
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We have encountered a stability issue, exception during the processing of the EUREX data feed. This caused an interruption around the 10 AM US Eastern time hour on 2021-2-11. Until this problem is identified and resolved we cannot release this feed. Test access can continue for now but there is no further access planned. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-12 09:16:39
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| [2021-02-11 22:27:48] |
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Regarding post #70, good chance we can still get the new EUREX data feed out for all users by Monday. We have added exception handling to trap the exception which will ensure that there is no abnormal shutdown of the data feed process. We still will identify specifically where the problem is and resolve. The test access as described in post #69 will continue to be maintained. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-02-12 09:15:51] |
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The issue which caused this is now resolved: We have encountered a stability issue, exception during the processing of the EUREX data feed. This caused an interruption around the 10 AM US Eastern time hour on 2021-2-11.
Until this problem is identified and resolved we cannot release this feed It was caused by the access to the buffer containing snapshot packets, when the snapshot data feed was being closed down after the initial feed startup. We are still going ahead with the plan on getting this new EUREX feed out to all users who are subscribed to the feed before Monday. At this point, the the development regarding the EUREX feed is considered complete other than some additional work on market by order data and also including the instrument status (Indicating the state of the market like whether it is pre-open, open and halted things like that). Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-12 09:18:10
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| [2021-02-12 17:36:30] |
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There was an interruption at 16:00 CET for a few minutes with this EUREX data feed because there was an unexpected reconnect: Performing scheduled delayed daily reconnect to the Data/Trade service. | 2021-02-12 16:00:07.224 We are looking into the cause and will resolve. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-12 17:36:44
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| [2021-02-13 00:27:11] |
| Sierra_Chart Engineering - Posts: 17145 |
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We expect the EUREX data feed to perform without any interruptions, this coming week and thereafter. The service is running stable and we have full confidence in it. Especially being we have full control over it. These are the features of the data feed: New Upcoming EUREX Full Order Book Data Feed (Now Available!) | Post: 242390 All users on the Sierra Chart Exchange Data Feed who also have the EUREX exchange active, now have the Denali Exchange Data Feed active on your account if it was not already and the Denali EUREX EOBI exchange is now active. We will be deactivating the EUREX exchange on your Sierra Chart Exchange Data Feed service, next week and if you have no other exchanges active, will be deactivating that service. In order to access the EUREX exchange, make sure you are running version 2223 or higher. Update instructions: Software Download: Fast Update Also make sure you have the up-to-date Symbol Settings. Follow the instructions here: Global Symbol Settings: Update Symbol Settings (this happens automatically when you restart Sierra Chart) At this time "test" access to EUREX has been removed. To use the EUREX exchange, you need to complete the agreements/documents here and activate the EUREX EOBI exchange: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliEUREX There is no cost for the real-time EUREX data from the Denali Exchange Data Feed for February 2021. So no cost for the rest of this month. If you have any trouble accessing EUREX data, let us know by starting a new Support Request on this Support Board and we will help you. - For the Market by Order data, all orders with a quantity of 2 and greater are now provided. ============ Requirement to use Denali Exchange Data Feed to access EUREX data within Sierra Chart: And finally we expect around April 2021, to require this data feed be used for anyone requiring real-time EUREX data within Sierra Chart. So those users who require real-time EUREX data will have to use one of our new service packages which include the Denali Exchange Data Feed and also subscribe to the EUREX exchange. The reason we are doing this is for two reasons. First, this is a very costly data feed, and we have to ensure our expenses are covered and also our obligations to Deutsche Börse are met. We are not going to be trying to compete with other sources of EUREX data. There simply will be a requirement to use our EUREX data feed by using one of our service packages which includes the Denali Exchange Data Feed. We want to reiterate, that this is a major undertaking and a major expense and has very significant obligations which we have to Deutsche Börse, and we are not going to be in a position where we are trying to compete with sources of EUREX data and trying to convince users ours is the best. The simple fact is you want to use real-time EUREX data within Sierra Chart, you must use our own source of data and that is all. This also will apply to DTN IQ Feed users. We will not be supporting DTN EUREX data after April 2021. Secondly, it is much easier for us to support Sierra Chart when everyone has consistent data and when our own data feeds are being used. This is also the very best EUREX data feed there is. And you will have the best experience accessing EUREX data when using this data feed. So this creates a better impression automatically for Sierra Chart. Since users will have a single consistent and best source of data without having to make choices. We will also will be making delayed EUREX data available sometime during the week of February 15 to all users. Now we also understand the circumstance of where you may have to pay the EUREX exchange fee twice. For example, you may be paying it through Interactive Brokers and then you would have to pay it again. This can also be especially a problem if you are considered a professional. We will work out some kind of solution for this in circumstances where it is a real issue. We will only be able to deal with this to the extent possible while still keeping obligations we have to Deutsche Börse. So there could still be potentially less common circumstances where you may have to pay a EUREX exchange fee twice (not professional). Now you may think, that we are taking away freedom of choice in this regard. You are free to use Sierra Chart or discontinue to use Sierra Chart. That is your choice. We have invested a lot with this particular data feed, and it is completely appropriate for us to say that EUREX data comes only from a single unified source especially being we have the very best source directly out of Frankfurt. We have obligations with this data feed to maintain in order to continue to provide it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-03-15 10:55:23
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| [2021-02-13 09:36:55] |
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In addition to the above post, and be sure to read that because it has a lot of updated current information. Version 2230, a prerelease, now supports the delayed EUREX EOBI data feed for Standard and Advanced package users. If your account is through a broker you may not have access to this data depending upon limitations. So you would need a direct Sierra Chart account in that case. So this is a good way to test the data feed and evaluate it, without having to complete any agreements/documents and pay an exchange fee. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-13 10:14:47
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