Support Board
Date/Time: Sat, 23 Nov 2024 02:57:29 +0000
Post From: New Upcoming EUREX Full Order Book Data Feed (Now Available!)
| [2021-02-08 08:10:01] |
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We have solved the problem with the Reference Data (RDI) but now the next issue is we are not receiving any data from the EUREX extended order book multicast feeds. We have contacted Deutsche Borse about this. We know it is one thing after another but this is not unusual with a complex project like this especially one that involves very high costs and complexities. When we mention the high cost, the relevancy of that is that this is a 10,000 + USD/month cost for the presence in Frankfurt 2 and the connectivity to the T7 feeds. So we are only now testing out in a production environment. All of our testing previously was using packet capture data. However, we are very competent, and have the support of Deutsche Borse. So we can work through any issues quickly and competently. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-02-09 09:52:50
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