Support Board
Date/Time: Mon, 21 Apr 2025 04:53:04 +0000
Denali Datenfeed
View Count: 190
| [2025-02-28 12:25:51] |
| User788411 - Posts: 6 |
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Guten Tag ,ich habe mir den Datenfeed für die Eurex Märkte Aktiviert jedoch kann ich keine Order setzten .Haben sie eine Idee woran das liegen kann.mfg Bsh J
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| [2025-02-28 15:55:47] |
| John - SC Support - Posts: 39362 |
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What exactly occurs when you try to place a trade?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-02 19:42:00] |
| User788411 - Posts: 6 |
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Nachdem ich eine Order setze , lädt der Chart neu ,wenn dann noch einen Stopp Loss setze geht nix mehr .ich habe ihnen die Service Log Datei angehängt .
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Attachment Deleted. Private File |
| [2025-03-03 07:06:05] |
| Sierra_Chart Engineering - Posts: 19285 |
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We do not see any relevant errors in the Trade Service Log. Everything looks fine there. It is not clear to us what the problem is. The translation is not clear for us. Have a look at the Trade Activity Log for the order that you have a question about: Trade Activity Log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-03 07:08:26
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| [2025-03-05 14:07:32] |
| User788411 - Posts: 6 |
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Guten Tag , ich weiß nur das ich keine Order setzen kann .Das Problem besteht nur bei den Eurex Märkten .Die CME ,NYMX usw funktionieren einwandfrei.
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| [2025-03-05 18:46:43] |
| John - SC Support - Posts: 39362 |
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From Google Translate: Hello, all I know is that I can't place an order. The problem only occurs with the Eurex markets. The CME, NYMX, etc. work perfectly.
What exactly occurs when you try to place an order for a EUREX product? Are you getting any errors? Do you see an initial position opened and then immediately closed? There should be something in your Trade Service Log if you are getting a rejection. After you try to place an order with EUREX and are not able to, then please get us your Trade Service Log by following these instructions (do not take an image, we need the entire log): Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-03-11 10:46:41] |
| User788411 - Posts: 6 |
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Ich habe das Problem gelöst vielen Dank für ihre Unterstützung
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