Support Board
Date/Time: Mon, 21 Apr 2025 05:49:25 +0000
Post From: Denali Datenfeed
| [2025-03-05 18:46:43] |
| John - SC Support - Posts: 39362 |
|
From Google Translate: Hello, all I know is that I can't place an order. The problem only occurs with the Eurex markets. The CME, NYMX, etc. work perfectly.
What exactly occurs when you try to place an order for a EUREX product? Are you getting any errors? Do you see an initial position opened and then immediately closed? There should be something in your Trade Service Log if you are getting a rejection. After you try to place an order with EUREX and are not able to, then please get us your Trade Service Log by following these instructions (do not take an image, we need the entire log): Support Board Posting Information: Providing Lines From Trade Service Log For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |