Support Board
Date/Time: Wed, 05 Feb 2025 10:47:45 +0000
Paid for data, still delay
View Count: 78
| [2025-01-06 16:16:59] |
| Khan_Maola - Posts: 2 |
|
Dear, Why my market data is delayed. Could you see this please. 2025-01-06 11:08:49.146 | Software version: 2654 64-bit 2025-01-06 11:08:49.146 | Primary Thread ID: 22960 2025-01-06 11:08:49.146 | Usage end date: 2025-02-05 2025-01-06 11:08:49.146 | Enabled for: Advanced Features 2. 2025-01-06 11:08:49.146 | Enabled for: Sierra Chart Historical Data Service. 2025-01-06 11:08:49.146 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-01-06 11:08:49.146 | Enabled for: Delayed Denali Exchange Data Feed. 2025-01-06 11:08:49.146 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-01-06 11:08:49.146 | Current selected Data/Trading service: SC Data - All Services 2025-01-06 11:08:49.146 | Custom symbol settings values: enabled 2025-01-06 11:08:49.146 | Chart Update Interval: 400 2025-01-06 11:08:49.146 | Intraday Data Storage Time Unit: 0 2025-01-06 11:08:49.146 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-01-06 11:08:49.146 | 2025-01-06 16:08:49 Local computer time in UTC 2025-01-06 11:08:49.146 | 2025-01-06 11:08:49 Local computer time in SC Time Zone 2025-01-06 11:08:49.146 | 2025-01-06 16:07:16 Server time in UTC 2025-01-06 11:08:49.146 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-01-06 11:08:49.146 | Program path: C:\SierraChart\ 2025-01-06 11:08:49.146 | Data Files path: C:\SierraChart\Data\ 2025-01-06 11:08:49.147 | OS Version Number: 10.0 2025-01-06 11:08:49.147 | Locale Setting: C 2025-01-06 11:08:49.147 | DLLs: UserContributedStudies_64.dll 2025-01-06 11:08:49.147 | Allowed protected custom studies: 2025-01-06 11:08:49.147 | Crash reporter started: true 2025-01-06 11:08:49.147 | 2025-01-06 11:10:57.470 | TSLA-NQTV 1 Min #1 | Reloading chart. 2025-01-06 11:10:57.759 | TSLA-NQTV 1 Min #1 | Chart data loading complete. 2025-01-06 11:11:11.563 | File >> Reconnect selected. 2025-01-06 11:11:11.563 | Delayed Data Feed | Waiting for socket receive thread to end 2025-01-06 11:11:11.564 | DTC Client socket (1) | CloseSocket call. 2025-01-06 11:11:11.564 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-01-06 11:11:11.564 | Delayed Data Feed | Disconnected from the server. 2025-01-06 11:11:11.564 | SC Data - All Services | Disconnected. 2025-01-06 11:11:11.564 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-01-06 11:11:11.689 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-01-06 11:11:11.690 | DTC Client socket (1) | Closed. 2025-01-06 11:11:13.580 | 2025-01-06 11:11:13.580 | SC Data - All Services | Connected to server complete. 2025-01-06 11:11:13.580 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-06 11:11:13.580 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-01-06 11:11:13.722 | Mapping TSLA-NQTV to TSLA-NQTV. Service code: nasdaq_exchange.data 2025-01-06 11:11:13.722 | Using symbol data fast lookup vector 2025-01-06 11:11:13.722 | Delayed Data Feed | Starting real-time market data updates for: TSLA-NQTV (TSLA-NQTV). ID: 1 Service code: nasdaq_exchange.data 2025-01-06 11:11:13.722 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2025-01-06 11:11:13.722 | Delayed Data Feed | Requesting security definition data for: TSLA-NQTV (TSLA-NQTV). ID: 1 2025-01-06 11:11:13.722 | Added historical Intraday data request for TSLA-NQTV to the queue. 2025-01-06 11:11:13.722 | Intraday data recording state for symbol TSLA-NQTV is set to download 'Pending'. 2025-01-06 11:11:13.722 | Triggering next historical data download in queue. 2025-01-06 11:11:13.724 | DTC Client socket (1) | Creating socket. 2025-01-06 11:11:13.724 | DTC Client socket (1) | New receive buffer size: 0 2025-01-06 11:11:13.724 | DTC Client socket (1) | Connecting to IP: 69.39.70.247. 2025-01-06 11:11:13.724 | Delaying start of download for TSLA-NQTV. 2025-01-06 11:11:13.760 | Delayed Data Feed | Network connection to server complete. 2025-01-06 11:11:13.760 | Delayed Data Feed | Starting socket receive thread. 2025-01-06 11:11:13.760 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-06 11:11:13.831 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2025-01-06 11:11:13.831 | Delayed Data Feed | Sending logon request message. 2025-01-06 11:11:13.942 | Delayed Data Feed | Received logon response. 2025-01-06 11:11:13.942 | Delayed Data Feed | Server Name: SC Realtime Server. 2025-01-06 11:11:13.942 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-06 11:11:13.942 | Delayed Data Feed | Successfully connected. 2025-01-06 11:11:13.942 | Delayed Data Feed | Trading is not supported. 2025-01-06 11:11:13.942 | Delayed Data Feed | MarketDepthIsSupported: 1 2025-01-06 11:11:13.942 | Delayed Data Feed | Restarting real-time data updates for symbol: TSLA-NQTV -> TSLA-NQTV 2025-01-06 11:11:14.068 | Delayed Data Feed | Setting external service identifier for symbol TSLA-NQTV to 9972 2025-01-06 11:11:14.068 | Delayed Data Feed | Received security definition for symbol TSLA-NQTV 2025-01-06 11:11:19.011 | HD Request # 3 | Downloading Intraday chart data for TSLA-NQTV to the file TSLA-NQTV.scid. Service: nasdaq_exchange.data 2025-01-06 11:11:19.011 | HD Request # 3 | Download start date-time: 2025-01-06 10:56:11.000000. File last date-time: 2025-01-06 10:56:11.041002 2025-01-06 11:11:19.011 | HD Request # 3 | Using server: ds31.sierracharts.com port 10149 2025-01-06 11:11:19.012 | Socket (2) | Creating socket. 2025-01-06 11:11:19.012 | Socket (2) | New receive buffer size: 0 2025-01-06 11:11:19.012 | Socket (2) | Connecting to IP: 69.39.70.247. 2025-01-06 11:11:19.090 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-01-06 11:11:19.090 | HD Request # 3 | Sending historical data logon request message. 2025-01-06 11:11:19.168 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-01-06 10:56:11. Record interval: 0. Symbol: TSLA-NQTV 2025-01-06 11:11:19.207 | HD Request # 3 | Decompressing data. 2025-01-06 11:11:19.247 | HD Request # 3 | Receiving Intraday data for TSLA-NQTV starting at 2025-01-06 10:56:11.041000 2025-01-06 11:11:19.247 | Socket (2) | CloseSocket call. 2025-01-06 11:11:19.247 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-06 11:11:19.247 | Historical data download thread signaled to stop. 2025-01-06 11:11:19.247 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-01-06 10:56:11.624000. 2025-01-06 11:11:19.247 | HD Request # 3 | Received 62 Intraday data records from 2025-01-06 10:56:11.041000 to 2025-01-06 10:56:18.602006 (7.6 seconds. Delay: 15.0 minutes) and wrote 59 records for TSLA-NQTV 2025-01-06 11:11:19.253 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-01-06 15:56:18.602006 2025-01-06 11:11:19.253 | Added 1 Time and Sales records to Intraday data file for TSLA-NQTV after download. 2025-01-06 11:11:19.253 | HD Request # 3 | Completion time: 0s. 2025-01-06 11:11:19.253 | HD Request # 3 | Intraday data download complete for TSLA-NQTV. Unique request ID: 3 2025-01-06 11:11:19.253 | Removing historical data download ID 3. 2025-01-06 11:11:19.253 | Real-time Intraday chart data file updates started for TSLA-NQTV 2025-01-06 11:11:19.253 | Intraday chart data file opened for TSLA-NQTV 2025-01-06 11:11:19.253 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-01-06 11:11:19.253 | 2025-01-06 11:11:19.253 | No download requests in the queue to start downloads for. 2025-01-06 11:11:19.279 | Socket (2) | Socket gracefully closed by remote side. 2025-01-06 11:11:19.279 | Socket (2) | Closed. 2025-01-06 11:11:19.425 | Opened cached Intraday file: C:\SierraChart\Data\TSLA-NQTV.scid. Thread ID: 4364 |
| [2025-01-06 16:44:53] |
| John - SC Support - Posts: 37728 |
|
At the time of your posting you did not have any exchanges active. We see that you have since activated the "NASDAQ TotalView" exchange, so you should be fine now.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-06 18:52:37] |
| Khan_Maola - Posts: 2 |
|
Thanks. it is worked
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