Support Board
Date/Time: Wed, 05 Feb 2025 10:49:55 +0000
Post From: Paid for data, still delay
| [2025-01-06 16:16:59] |
| Khan_Maola - Posts: 2 |
|
Dear, Why my market data is delayed. Could you see this please. 2025-01-06 11:08:49.146 | Software version: 2654 64-bit 2025-01-06 11:08:49.146 | Primary Thread ID: 22960 2025-01-06 11:08:49.146 | Usage end date: 2025-02-05 2025-01-06 11:08:49.146 | Enabled for: Advanced Features 2. 2025-01-06 11:08:49.146 | Enabled for: Sierra Chart Historical Data Service. 2025-01-06 11:08:49.146 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-01-06 11:08:49.146 | Enabled for: Delayed Denali Exchange Data Feed. 2025-01-06 11:08:49.146 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-01-06 11:08:49.146 | Current selected Data/Trading service: SC Data - All Services 2025-01-06 11:08:49.146 | Custom symbol settings values: enabled 2025-01-06 11:08:49.146 | Chart Update Interval: 400 2025-01-06 11:08:49.146 | Intraday Data Storage Time Unit: 0 2025-01-06 11:08:49.146 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-01-06 11:08:49.146 | 2025-01-06 16:08:49 Local computer time in UTC 2025-01-06 11:08:49.146 | 2025-01-06 11:08:49 Local computer time in SC Time Zone 2025-01-06 11:08:49.146 | 2025-01-06 16:07:16 Server time in UTC 2025-01-06 11:08:49.146 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-01-06 11:08:49.146 | Program path: C:\SierraChart\ 2025-01-06 11:08:49.146 | Data Files path: C:\SierraChart\Data\ 2025-01-06 11:08:49.147 | OS Version Number: 10.0 2025-01-06 11:08:49.147 | Locale Setting: C 2025-01-06 11:08:49.147 | DLLs: UserContributedStudies_64.dll 2025-01-06 11:08:49.147 | Allowed protected custom studies: 2025-01-06 11:08:49.147 | Crash reporter started: true 2025-01-06 11:08:49.147 | 2025-01-06 11:10:57.470 | TSLA-NQTV 1 Min #1 | Reloading chart. 2025-01-06 11:10:57.759 | TSLA-NQTV 1 Min #1 | Chart data loading complete. 2025-01-06 11:11:11.563 | File >> Reconnect selected. 2025-01-06 11:11:11.563 | Delayed Data Feed | Waiting for socket receive thread to end 2025-01-06 11:11:11.564 | DTC Client socket (1) | CloseSocket call. 2025-01-06 11:11:11.564 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-01-06 11:11:11.564 | Delayed Data Feed | Disconnected from the server. 2025-01-06 11:11:11.564 | SC Data - All Services | Disconnected. 2025-01-06 11:11:11.564 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-01-06 11:11:11.689 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-01-06 11:11:11.690 | DTC Client socket (1) | Closed. 2025-01-06 11:11:13.580 | 2025-01-06 11:11:13.580 | SC Data - All Services | Connected to server complete. 2025-01-06 11:11:13.580 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-06 11:11:13.580 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-01-06 11:11:13.722 | Mapping TSLA-NQTV to TSLA-NQTV. Service code: nasdaq_exchange.data 2025-01-06 11:11:13.722 | Using symbol data fast lookup vector 2025-01-06 11:11:13.722 | Delayed Data Feed | Starting real-time market data updates for: TSLA-NQTV (TSLA-NQTV). ID: 1 Service code: nasdaq_exchange.data 2025-01-06 11:11:13.722 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2025-01-06 11:11:13.722 | Delayed Data Feed | Requesting security definition data for: TSLA-NQTV (TSLA-NQTV). ID: 1 2025-01-06 11:11:13.722 | Added historical Intraday data request for TSLA-NQTV to the queue. 2025-01-06 11:11:13.722 | Intraday data recording state for symbol TSLA-NQTV is set to download 'Pending'. 2025-01-06 11:11:13.722 | Triggering next historical data download in queue. 2025-01-06 11:11:13.724 | DTC Client socket (1) | Creating socket. 2025-01-06 11:11:13.724 | DTC Client socket (1) | New receive buffer size: 0 2025-01-06 11:11:13.724 | DTC Client socket (1) | Connecting to IP: 69.39.70.247. 2025-01-06 11:11:13.724 | Delaying start of download for TSLA-NQTV. 2025-01-06 11:11:13.760 | Delayed Data Feed | Network connection to server complete. 2025-01-06 11:11:13.760 | Delayed Data Feed | Starting socket receive thread. 2025-01-06 11:11:13.760 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-06 11:11:13.831 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2025-01-06 11:11:13.831 | Delayed Data Feed | Sending logon request message. 2025-01-06 11:11:13.942 | Delayed Data Feed | Received logon response. 2025-01-06 11:11:13.942 | Delayed Data Feed | Server Name: SC Realtime Server. 2025-01-06 11:11:13.942 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-06 11:11:13.942 | Delayed Data Feed | Successfully connected. 2025-01-06 11:11:13.942 | Delayed Data Feed | Trading is not supported. 2025-01-06 11:11:13.942 | Delayed Data Feed | MarketDepthIsSupported: 1 2025-01-06 11:11:13.942 | Delayed Data Feed | Restarting real-time data updates for symbol: TSLA-NQTV -> TSLA-NQTV 2025-01-06 11:11:14.068 | Delayed Data Feed | Setting external service identifier for symbol TSLA-NQTV to 9972 2025-01-06 11:11:14.068 | Delayed Data Feed | Received security definition for symbol TSLA-NQTV 2025-01-06 11:11:19.011 | HD Request # 3 | Downloading Intraday chart data for TSLA-NQTV to the file TSLA-NQTV.scid. Service: nasdaq_exchange.data 2025-01-06 11:11:19.011 | HD Request # 3 | Download start date-time: 2025-01-06 10:56:11.000000. File last date-time: 2025-01-06 10:56:11.041002 2025-01-06 11:11:19.011 | HD Request # 3 | Using server: ds31.sierracharts.com port 10149 2025-01-06 11:11:19.012 | Socket (2) | Creating socket. 2025-01-06 11:11:19.012 | Socket (2) | New receive buffer size: 0 2025-01-06 11:11:19.012 | Socket (2) | Connecting to IP: 69.39.70.247. 2025-01-06 11:11:19.090 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-01-06 11:11:19.090 | HD Request # 3 | Sending historical data logon request message. 2025-01-06 11:11:19.168 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-01-06 10:56:11. Record interval: 0. Symbol: TSLA-NQTV 2025-01-06 11:11:19.207 | HD Request # 3 | Decompressing data. 2025-01-06 11:11:19.247 | HD Request # 3 | Receiving Intraday data for TSLA-NQTV starting at 2025-01-06 10:56:11.041000 2025-01-06 11:11:19.247 | Socket (2) | CloseSocket call. 2025-01-06 11:11:19.247 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-06 11:11:19.247 | Historical data download thread signaled to stop. 2025-01-06 11:11:19.247 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-01-06 10:56:11.624000. 2025-01-06 11:11:19.247 | HD Request # 3 | Received 62 Intraday data records from 2025-01-06 10:56:11.041000 to 2025-01-06 10:56:18.602006 (7.6 seconds. Delay: 15.0 minutes) and wrote 59 records for TSLA-NQTV 2025-01-06 11:11:19.253 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-01-06 15:56:18.602006 2025-01-06 11:11:19.253 | Added 1 Time and Sales records to Intraday data file for TSLA-NQTV after download. 2025-01-06 11:11:19.253 | HD Request # 3 | Completion time: 0s. 2025-01-06 11:11:19.253 | HD Request # 3 | Intraday data download complete for TSLA-NQTV. Unique request ID: 3 2025-01-06 11:11:19.253 | Removing historical data download ID 3. 2025-01-06 11:11:19.253 | Real-time Intraday chart data file updates started for TSLA-NQTV 2025-01-06 11:11:19.253 | Intraday chart data file opened for TSLA-NQTV 2025-01-06 11:11:19.253 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-01-06 11:11:19.253 | 2025-01-06 11:11:19.253 | No download requests in the queue to start downloads for. 2025-01-06 11:11:19.279 | Socket (2) | Socket gracefully closed by remote side. 2025-01-06 11:11:19.279 | Socket (2) | Closed. 2025-01-06 11:11:19.425 | Opened cached Intraday file: C:\SierraChart\Data\TSLA-NQTV.scid. Thread ID: 4364 |