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chart intraday continious

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[2024-12-28 10:22:41] #1 [Go To First Post]
User914828 - Posts: 28
I have problem with setting chart intraday continious chart. I have gap with volume studdies between 12-2 12-2 2024


Zrzut ekranu 2024-12-28 111745.png / V - Attached On 2024-12-28 10:21:56 UTC - Size: 22.26 KB - 32 views

[2024-12-30 14:37:34] #2 [Go To First Post]
John - SC Support - Posts: 37756
We do not see anything particularly wrong with the image you provided. Please give us more information on exactly what you believe is incorrect. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-30 14:43:40] #3 [Go To First Post]
User914828 - Posts: 28
volume bettwen 2-dec 12-dec is marginal, it's no normal for futures continious contract

[2024-12-30 15:50:30] #4 [Go To First Post]
John - SC Support - Posts: 37756
What is the symbol of that chart and what is the Bar Period? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-30 15:54:49] #5 [Go To First Post]
User914828 - Posts: 28
answer is on the screenshot


Zrzut ekranu 2024-12-30 165326.png / V - Attached On 2024-12-30 15:54:07 UTC - Size: 1.73 KB - 26 views

[2024-12-30 16:29:16] #6 [Go To First Post]
John - SC Support - Posts: 37756
Attached is a chart of the same instrument with what we see of the data. We are not sure why you are not seeing the same information, therefore we want you to redownload the data by following these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Be sure to redownload at least the most recent 2 contracts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


ZCH25 [CBV][M] 60 Min #5 2024-12-30 10_27_07.981.png / V - Attached On 2024-12-30 16:29:11 UTC - Size: 52.53 KB - 18 views

[2024-12-30 16:43:17] #7 [Go To First Post]
User914828 - Posts: 28
ok, but in window multiple selection, I have only 2 series contract. Maybe it is problem ? Because after delete and download data, chart don't change.


Zrzut ekranu 2024-12-30 173811.png / V - Attached On 2024-12-30 16:39:48 UTC - Size: 13.21 KB - 22 views

[2024-12-30 16:55:38] #8 [Go To First Post]
John - SC Support - Posts: 37756
That is fine that you only have those two contracts. Select them both and select the OK button to redownload the data for both of those contracts. If you are still not getting the data that looks like what we showed in our image, then we would need to get your chart so we can see if there is some other reason for what you are seeing. Follow these instructions to get us your chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-30 17:21:11] #9 [Go To First Post]
User914828 - Posts: 28
I can't find, file with .cht ?


Zrzut ekranu 2024-12-30 181937.png / V - Attached On 2024-12-30 17:20:33 UTC - Size: 37.16 KB - 21 views

[2024-12-30 22:02:38] #10 [Go To First Post]
John - SC Support - Posts: 37756
How do you open the chartbook when you start Sierra Chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2024-12-31 06:26:19] #11 [Go To First Post]
User914828 - Posts: 28
Group charts is default setup when start my sierra

[2024-12-31 17:33:24] #12 [Go To First Post]
Sierra_Chart Engineering - Posts: 18285
We want you to update the Symbol Settings. We have made a change to the included months for corn. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings And then reload the chart with Chart >> Reload and Recalculate. If you still have a problem re-download the data: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-12-31 17:33:55

[2025-01-01 20:20:23] #13 [Go To First Post]
User914828 - Posts: 28
I find file with .cht


DERIVEX CAPITAL.cht - Attached On 2025-01-01 20:20:17 UTC - Size: 41.6 KB - 41 views

[2025-01-02 16:36:59] #14 [Go To First Post]
John - SC Support - Posts: 37756
Did you follow the instructions in Post #12 and are you still having a problem after doing so? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-01-02 17:29:24] #15 [Go To First Post]
User914828 - Posts: 28
yes, the problem is still there

[2025-01-02 18:35:33] #16 [Go To First Post]
John - SC Support - Posts: 37756
Attached is an image of what we see when we open your chartbook. We are not seeing any issues at all. If you are still not seeing the data look like this, then we need to see another image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing


ZCH25 [CBV][M] 60 Min #7 2025-01-02 19_34_17.441.png / V - Attached On 2025-01-02 18:34:37 UTC - Size: 60.22 KB - 15 views

[2025-01-02 19:05:34] #17 [Go To First Post]
User914828 - Posts: 28
https://www.sierrachart.com/image.php?Image=1735844555701.png

[2025-01-02 20:14:36] #18 [Go To First Post]
John - SC Support - Posts: 37756
Please do the following for us: - Select "Window >> Message Log" to open the Message Log - On the Message Log, select "Edit >> Clear Log". - Close the Message Log window. - Go to the chart for Corn and select "Edit >> Delete All Data and Download". - Select the "Select All" button. - Select the "OK" button. - Once the data finishes loading in the chart, select "Window >> Message Log". - On the Message Log select "Send for Analysis" at the top (this is a button, even though it looks like a menu). - Post in this thread that you sent the Log to us. We'll take a look at the log and see if there is anything obvious on what is occurring. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-01-02 20:33:20] #19 [Go To First Post]
User914828 - Posts: 28
I send message log

[2025-01-03 00:34:56] #20 [Go To First Post]
Sierra_Chart Engineering - Posts: 18285
After following the instructions in post #18 above, we want you to post an image of the chart showing the issue. Follow these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2025-01-03 06:44:41] #21 [Go To First Post]
User914828 - Posts: 28
https://www.sierrachart.com/image.php?Image=1735886647709.png

[2025-01-03 07:06:06] #22 [Go To First Post]
Sierra_Chart Engineering - Posts: 18285
Disable custom symbol settings: Global Symbol Settings: Disabling Custom Symbol Settings Did you change the rollover rule for corn? The rollover date is wrong in your chart. It should be in November: https://www.sierrachart.com/image.php?Image=1735887934549.png Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-03 07:06:17

[2025-01-03 07:40:31] #23 [Go To First Post]
User914828 - Posts: 28
How fix rollover date in my chart ?

[2025-01-03 07:45:29] #24 [Go To First Post]
Sierra_Chart Engineering - Posts: 18285
Disable custom symbol settings: Global Symbol Settings: Disabling Custom Symbol Settings And then go to the chart and select Chart >> Reload and Recalculate from the menu. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-03 07:45:35

[2025-01-03 08:02:01] #25 [Go To First Post]
User914828 - Posts: 28
the problem is still

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