Support Board
Date/Time: Tue, 22 Apr 2025 15:16:59 +0000
Delayed feed
View Count: 245
| [2024-11-11 00:37:25] |
| User802880 - Posts: 6 |
|
Hi, my account is paid up, but I am getting delayed feed. Could you please verify. Thanks. |
| [2024-11-11 01:45:04] |
| Sierra_Chart Engineering - Posts: 19305 |
|
Can you tell us what symbol is delayed. Your account is properly authorized for real-time CME data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-14 00:01:47] |
| User802880 - Posts: 6 |
|
Hi, I am having the same delay problems. On a 1min chart, I am about 10 mins behind. On my 4000 volume chart, I am about 15 mins delayed. Thanks. |
| [2025-01-14 16:45:18] |
| John - SC Support - Posts: 39400 |
|
Everything on your account looks good, so you should be getting real-time data for instruments traded on the CME Exchange, as that is the exchange you have active with our Denali Exchange Data Feed. If you are having a problem with the data for an instrument traded on the CME exchange, then we would need to see your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-01-14 19:27:08] |
| User802880 - Posts: 6 |
|
Chart is ES March 25 contract, one min and here is the log: 2025-01-14 19:13:03.999 | Trade activity files set size: 91 2025-01-14 19:13:04.063 | Reading Internal Order ID file. 2025-01-14 19:13:04.064 | Reading Trade Orders file. 2025-01-14 19:13:04.067 | Reading Trade Positions file. 2025-01-14 19:13:04.068 | Reading Trade Account Data files. 2025-01-14 19:13:04.072 | Software version: 2700 64-bit 2025-01-14 19:13:04.072 | Primary Thread ID: 14368 2025-01-14 19:13:04.072 | Usage end date: 2025-02-05 2025-01-14 19:13:04.072 | Enabled for: Advanced Features 2. 2025-01-14 19:13:04.072 | Enabled for: Sierra Chart Historical Data Service. 2025-01-14 19:13:04.072 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-01-14 19:13:04.072 | Enabled for: Delayed Denali Exchange Data Feed. 2025-01-14 19:13:04.072 | Enabled for exchange2: CME 2025-01-14 19:13:04.072 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-01-14 19:13:04.072 | Current selected Data/Trading service: Teton CME Order Routing 2025-01-14 19:13:04.072 | Custom symbol settings values: enabled 2025-01-14 19:13:04.072 | Chart Update Interval: 400 2025-01-14 19:13:04.072 | Intraday Data Storage Time Unit: 1 2025-01-14 19:13:04.072 | Time Zone: +00:00:00 (UTC+00) 2025-01-14 19:13:04.072 | 2025-01-14 19:13:04 Local computer time in UTC 2025-01-14 19:13:04.072 | 2025-01-14 19:13:04 Local computer time in SC Time Zone 2025-01-14 19:13:04.072 | 2025-01-14 19:13:02 Server time in UTC 2025-01-14 19:13:04.072 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-01-14 19:13:04.072 | Program path: C:\SierraChart\ 2025-01-14 19:13:04.072 | Data Files path: C:\SierraChart\Data\ 2025-01-14 19:13:04.072 | OS Version Number: 10.0 2025-01-14 19:13:04.072 | Locale Setting: C 2025-01-14 19:13:04.072 | DLLs: UserContributedStudies_64.dll 2025-01-14 19:13:04.072 | Allowed protected custom studies: 2025-01-14 19:13:04.072 | Crash reporter started: true 2025-01-14 19:13:04.072 | 2025-01-14 19:13:04.080 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2025-01-14 19:13:04.091 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-01-14 19:13:04.145 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-01-14 19:13:04.145 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-01-14 19:13:04.266 | Received 5 login tokens. 2025-01-14 19:13:04.693 | Symbol settings MD5 received. Request ID: 1. 2025-01-14 19:13:04.693 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2025-01-14 19:13:06.574 | Requested user files to download. 2025-01-14 19:13:08.577 | 2025-01-14 19:13:08.578 | Teton CME Order Routing | Firm: Advantage/Stage5 2025-01-14 19:13:08.580 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 2025-01-14 19:13:08.646 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-01-14 19:13:08.646 | DTC Client socket (1) | New receive buffer size: 0 2025-01-14 19:13:08.646 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-01-14 19:13:08.706 | Teton CME Order Routing | Network connection to server complete. 2025-01-14 19:13:08.706 | Teton CME Order Routing | Starting socket receive thread. 2025-01-14 19:13:08.706 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-01-14 19:13:08.880 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2025-01-14 19:13:08.880 | Teton CME Order Routing | Sending logon request message. 2025-01-14 19:13:08.999 | Teton CME Order Routing | Received logon response. 2025-01-14 19:13:08.999 | Teton CME Order Routing | Server Name: SC DTC Server. Build=52100. 2025-01-14 19:13:08.999 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:13:08.999 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-01-14 19:13:08.999 | Teton CME Order Routing | Trading is supported. 2025-01-14 19:13:08.999 | Teton CME Order Routing | Order cancel and replace is supported. 2025-01-14 19:13:08.999 | Teton CME Order Routing | OCO Orders supported. 2025-01-14 19:13:08.999 | Teton CME Order Routing | Bracket Orders supported. 2025-01-14 19:13:08.999 | Teton CME Order Routing | MarketDepthIsSupported: 1 2025-01-14 19:13:08.999 | Teton CME Order Routing | Connected to server complete. 2025-01-14 19:13:09.002 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-14 19:13:09.002 | Subscribing to symbol for symbol alert. ESZ24_FUT_CME 2025-01-14 19:13:09.002 | Mapping ESZ24_FUT_CME to ESZ24. Service code: cme 2025-01-14 19:13:09.002 | Using symbol data fast lookup vector 2025-01-14 19:13:09.003 | Denali Data Feed | Starting real-time market data updates for: ESZ24_FUT_CME (ESZ24). ID: 1 Service code: cme 2025-01-14 19:13:09.004 | Denali Data Feed | Connecting to the server ds25.sierracharts.com. Port 10048 2025-01-14 19:13:09.007 | Denali Data Feed | Requesting security definition data for: ESZ24_FUT_CME (ESZ24). ID: 1 2025-01-14 19:13:09.007 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2025-01-14 19:13:09.017 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-11-22 14:36:54.435452 2025-01-14 19:13:09.060 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESZ24_FUT_CME 2025-01-14 19:13:09.060 | Teton CME Order Routing | Setting external service identifier for symbol ESZ24_FUT_CME to 89 2025-01-14 19:13:09.060 | Teton CME Order Routing | Received security definition for symbol ESZ24_FUT_CME 2025-01-14 19:13:09.060 | Updated verified funded futures trading account ending date to: 2025-02-13 19:13:09 2025-01-14 19:13:09.080 | DTC Client socket (2) | Creating socket. 2025-01-14 19:13:09.080 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:13:09.080 | DTC Client socket (2) | Connecting to IP: 64.152.155.20. 2025-01-14 19:13:09.149 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:13:09.149 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:13:09.149 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:13:09.222 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:13:09.222 | Denali Data Feed | Sending logon request message. 2025-01-14 19:13:09.645 | Denali Data Feed | Received logon response. 2025-01-14 19:13:09.645 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:13:09.645 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:13:09.645 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:13:09.645 | Denali Data Feed | Failed connections: 1 2025-01-14 19:13:09.645 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:13:09.645 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:13:09.645 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:13:09.645 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:13:09.645 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:13:09.694 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:13:09.695 | DTC Client socket (2) | Closed. 2025-01-14 19:13:09.849 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=479V5 2025-01-14 19:13:11.786 | Files to Open on Startup | Opening file: Min_ES.Cht 2025-01-14 19:13:11.805 | ESH25_FUT_CME [CBV] #1 | Reloading chart. 2025-01-14 19:13:11.841 | Starting DelayedDownloadMonitoringTimer 2025-01-14 19:13:11.841 | Starting HDTimeoutTimer 2025-01-14 19:13:11.841 | Added historical Intraday data request for ESH25_FUT_CME to the queue. 2025-01-14 19:13:11.841 | Triggering next historical data download in queue. 2025-01-14 19:13:11.846 | ESH25_FUT_CME [CBV] #1 | Performing continuous chart historical Daily data download for symbol ESH25_FUT_CME starting at last date in file. 2025-01-14 19:13:11.846 | Starting DelayedDownloadMonitoringTimer 2025-01-14 19:13:11.846 | Starting HDTimeoutTimer 2025-01-14 19:13:11.846 | Added historical Daily data request for ESH25_FUT_CME to the queue. 2025-01-14 19:13:11.846 | Triggering next historical data download in queue. 2025-01-14 19:13:11.871 | ESH25_FUT_CME [CBV] #1 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-01-14 19:13:11.884 | ESH25_FUT_CME [CBV] 2 Min #2 | Reloading chart. 2025-01-14 19:13:11.911 | ESH25_FUT_CME [CBV] 2 Min #2 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-01-14 19:13:11.913 | Files to Open on Startup | Opening file: ES_5K.Cht 2025-01-14 19:13:11.936 | ESH25_FUT_CME [CBV] 4000 Volume #7 | Reloading chart. 2025-01-14 19:13:11.963 | ESH25_FUT_CME [CBV] 4000 Volume #7 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-01-14 19:13:11.969 | ESH25_FUT_CME [CBV] #2 | Reloading chart. 2025-01-14 19:13:11.996 | ESH25_FUT_CME [CBV] #2 | Waiting for historical downloads to complete with the IDs: 1, 2, 2025-01-14 19:13:12.016 | Mapping ESH25_FUT_CME to ESH25. Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Starting real-time market data updates for: ESH25_FUT_CME (ESH25). ID: 2 Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Requesting security definition data for: ESH25_FUT_CME (ESH25). ID: 2 2025-01-14 19:13:12.016 | Mapping ESM25_FUT_CME to ESM25. Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Starting real-time market data updates for: ESM25_FUT_CME (ESM25). ID: 3 Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Requesting security definition data for: ESM25_FUT_CME (ESM25). ID: 3 2025-01-14 19:13:12.016 | Mapping ESU25_FUT_CME to ESU25. Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Starting real-time market data updates for: ESU25_FUT_CME (ESU25). ID: 4 Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Requesting security definition data for: ESU25_FUT_CME (ESU25). ID: 4 2025-01-14 19:13:12.016 | Mapping ESH26_FUT_CME to ESH26. Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Starting real-time market data updates for: ESH26_FUT_CME (ESH26). ID: 5 Service code: cme 2025-01-14 19:13:12.016 | Denali Data Feed | Requesting security definition data for: ESH26_FUT_CME (ESH26). ID: 5 2025-01-14 19:13:12.016 | Teton CME Order Routing | Starting real-time market data updates for: CLF23-NYMEX. ID: 6 2025-01-14 19:13:12.016 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLF23-NYMEX 2025-01-14 19:13:12.016 | Teton CME Order Routing | Requesting security definition data for: CLF23-NYMEX. ID: 6 2025-01-14 19:13:12.016 | Teton CME Order Routing | Starting real-time market data updates for: CLG23-NYMEX. ID: 7 2025-01-14 19:13:12.016 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLG23-NYMEX 2025-01-14 19:13:12.016 | Teton CME Order Routing | Requesting security definition data for: CLG23-NYMEX. ID: 7 2025-01-14 19:13:12.016 | Teton CME Order Routing | Starting real-time market data updates for: CLH23-NYMEX. ID: 8 2025-01-14 19:13:12.016 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLH23-NYMEX 2025-01-14 19:13:12.016 | Teton CME Order Routing | Requesting security definition data for: CLH23-NYMEX. ID: 8 2025-01-14 19:13:12.016 | Teton CME Order Routing | Starting real-time market data updates for: CLJ23-NYMEX. ID: 9 2025-01-14 19:13:12.016 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLJ23-NYMEX 2025-01-14 19:13:12.016 | Teton CME Order Routing | Requesting security definition data for: CLJ23-NYMEX. ID: 9 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLK23-NYMEX. ID: 10 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLK23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLK23-NYMEX. ID: 10 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLM23-NYMEX. ID: 11 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLM23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLM23-NYMEX. ID: 11 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLN23-NYMEX. ID: 12 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLN23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLN23-NYMEX. ID: 12 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLQ23-NYMEX. ID: 13 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLQ23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLQ23-NYMEX. ID: 13 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLU23-NYMEX. ID: 14 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLU23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLU23-NYMEX. ID: 14 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLV23-NYMEX. ID: 15 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLV23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLV23-NYMEX. ID: 15 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLX23-NYMEX. ID: 16 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLX23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLX23-NYMEX. ID: 16 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLZ23-NYMEX. ID: 17 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLZ23-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLZ23-NYMEX. ID: 17 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLF24-NYMEX. ID: 18 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLF24-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLF24-NYMEX. ID: 18 2025-01-14 19:13:12.017 | Teton CME Order Routing | Starting real-time market data updates for: CLG24-NYMEX. ID: 19 2025-01-14 19:13:12.017 | Teton CME Order Routing | Subscribing to streaming market data in the service client is not supported. Symbol: CLG24-NYMEX 2025-01-14 19:13:12.017 | Teton CME Order Routing | Requesting security definition data for: CLG24-NYMEX. ID: 19 2025-01-14 19:13:12.032 | Delaying start of download for ESH25_FUT_CME. 2025-01-14 19:13:12.032 | HD Request # 1 | Downloading Historical Daily chart data for ESH25_FUT_CME. Starting date: 2025-01-09. Service: sc_futures_direct.dtc.trading 2025-01-14 19:13:12.070 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH25_FUT_CME 2025-01-14 19:13:12.070 | Teton CME Order Routing | Setting external service identifier for symbol ESH25_FUT_CME to 5002 2025-01-14 19:13:12.070 | Teton CME Order Routing | Received security definition for symbol ESH25_FUT_CME 2025-01-14 19:13:12.070 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESM25_FUT_CME 2025-01-14 19:13:12.070 | Teton CME Order Routing | Setting external service identifier for symbol ESM25_FUT_CME to 4916 2025-01-14 19:13:12.070 | Teton CME Order Routing | Received security definition for symbol ESM25_FUT_CME 2025-01-14 19:13:12.070 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESU25_FUT_CME 2025-01-14 19:13:12.070 | Teton CME Order Routing | Setting external service identifier for symbol ESU25_FUT_CME to 298 2025-01-14 19:13:12.070 | Teton CME Order Routing | Received security definition for symbol ESU25_FUT_CME 2025-01-14 19:13:12.142 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH26_FUT_CME 2025-01-14 19:13:12.142 | Teton CME Order Routing | Setting external service identifier for symbol ESH26_FUT_CME to 556 2025-01-14 19:13:12.142 | Teton CME Order Routing | Received security definition for symbol ESH26_FUT_CME 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLF23-NYMEX. ID = 6 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLG23-NYMEX. ID = 7 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLH23-NYMEX. ID = 8 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLJ23-NYMEX. ID = 9 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLK23-NYMEX. ID = 10 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLM23-NYMEX. ID = 11 2025-01-14 19:13:12.142 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLN23-NYMEX. ID = 12 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLQ23-NYMEX. ID = 13 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLU23-NYMEX. ID = 14 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLV23-NYMEX. ID = 15 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLX23-NYMEX. ID = 16 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLZ23-NYMEX. ID = 17 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLF24-NYMEX. ID = 18 2025-01-14 19:13:12.235 | Teton CME Order Routing | Security Definition request has been rejected. Reason: Unsupported symbol: CLG24-NYMEX. ID = 19 2025-01-14 19:13:12.351 | HD Request # 1 | Requesting historical Daily data for ESH25 starting at 2025-01-08. SC External HD service. 2025-01-14 19:13:12.573 | HD Request # 1 | Receiving historical Daily data for ESH25_FUT_CME starting at 2025-01-09. 2025-01-14 19:13:12.573 | HD Request # 1 | Writing historical Daily data to the file ESH25_FUT_CME.dly. 2025-01-14 19:13:12.576 | HD Request # 1 | Bytes received: 244 2025-01-14 19:13:12.577 | HD Request # 1 | Received 4 Daily data records from 2025-01-09 00:00:00 to 2025-01-13 00:00:00 (5.0 days) and wrote 3 records for ESH25_FUT_CME 2025-01-14 19:13:12.577 | HD Request # 1 | Completion time: 0s. 2025-01-14 19:13:12.577 | HD Request # 1 | Daily data download complete for ESH25_FUT_CME. Unique request ID: 2 2025-01-14 19:13:12.577 | Removing historical data download ID 2. 2025-01-14 19:13:12.577 | 2025-01-14 19:13:12.577 | No download requests in the queue to start downloads for. 2025-01-14 19:13:29.060 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2025-01-14 19:13:29.374 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2025-02-13"}. Success=true 2025-01-14 19:13:43.840 | HD Request # 2 | Downloading Intraday chart data for ESH25_FUT_CME to the file ESH25_FUT_CME.scid. Service: cme 2025-01-14 19:13:43.841 | HD Request # 2 | Download start date-time: 2025-01-14 15:06:56.000000. File last date-time: 2025-01-14 15:06:56.260000 2025-01-14 19:13:43.841 | HD Request # 2 | Using server: ds28.sierracharts.com port 10150 2025-01-14 19:13:43.891 | Socket (2) | Creating socket. 2025-01-14 19:13:43.891 | Socket (2) | New receive buffer size: 0 2025-01-14 19:13:43.891 | Socket (2) | Connecting to IP: 67.214.125.5. 2025-01-14 19:13:44.002 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-01-14 19:13:44.002 | HD Request # 2 | Sending historical data logon request message. 2025-01-14 19:13:44.092 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-01-14 15:06:56. Record interval: 1. Symbol: ESH25 2025-01-14 19:13:44.147 | HD Request # 2 | Decompressing data. 2025-01-14 19:13:44.435 | HD Request # 2 | Receiving Intraday data for ESH25_FUT_CME starting at 2025-01-14 15:06:56.260000 2025-01-14 19:13:44.545 | Socket (2) | CloseSocket call. 2025-01-14 19:13:44.545 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:13:44.545 | Historical data download thread signaled to stop. 2025-01-14 19:13:44.545 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-01-14 15:06:56.260000. 2025-01-14 19:13:44.546 | HD Request # 2 | Received 14298 Intraday data records from 2025-01-14 15:06:56.260000 to 2025-01-14 19:13:42.528000 (4.1 hours. Delay: 2.0 seconds) and wrote 14298 records for ESH25_FUT_CME 2025-01-14 19:13:44.556 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-01-14 19:13:42.528000 2025-01-14 19:13:44.556 | HD Request # 2 | Completion time: 1s. 2025-01-14 19:13:44.556 | HD Request # 2 | Intraday data download complete for ESH25_FUT_CME. Unique request ID: 1 2025-01-14 19:13:44.556 | Removing historical data download ID 1. 2025-01-14 19:13:44.556 | Real-time Intraday chart data file updates started for ESH25_FUT_CME 2025-01-14 19:13:44.556 | Opened cached Intraday file: C:\SierraChart\Data\ESH25_FUT_CME.scid. Thread ID: 14368 2025-01-14 19:13:44.556 | Intraday chart data file opened for ESH25_FUT_CME 2025-01-14 19:13:44.556 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-01-14 19:13:44.556 | 2025-01-14 19:13:44.556 | No download requests in the queue to start downloads for. 2025-01-14 19:13:44.556 | Historical data for ESH25_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-01-14 19:13:44.596 | Socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:13:44.596 | Socket (2) | Closed. 2025-01-14 19:13:44.717 | ESH25_FUT_CME [CBV] #1 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-14 19:13:44.717 | ESH25_FUT_CME [CBV] #1 | Reloading chart. 2025-01-14 19:13:44.812 | ESH25_FUT_CME [CBV] 2 Min #2 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-14 19:13:44.813 | ESH25_FUT_CME [CBV] 2 Min #2 | Reloading chart. 2025-01-14 19:13:44.844 | ESH25_FUT_CME [CBV] 4000 Volume #7 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-14 19:13:44.844 | ESH25_FUT_CME [CBV] 4000 Volume #7 | Reloading chart. 2025-01-14 19:13:44.875 | ESH25_FUT_CME [CBV] #2 | Download is complete for all contract months in chart. Proceeding with data load. 2025-01-14 19:13:44.875 | ESH25_FUT_CME [CBV] #2 | Reloading chart. 2025-01-14 19:13:45.115 | ESH25_FUT_CME [CBV] #1 | Reloading chart. 2025-01-14 19:13:45.210 | ESH25_FUT_CME [CBV] 2 Min #2 | Reloading chart. 2025-01-14 19:13:45.266 | ESH25_FUT_CME [CBV] 4000 Volume #7 | Reloading chart. 2025-01-14 19:13:45.323 | ESH25_FUT_CME [CBV] #2 | Reloading chart. 2025-01-14 19:13:45.763 | ESH25_FUT_CME [CBV][M] #1 | Chart data loading complete. 2025-01-14 19:13:45.835 | ESH25_FUT_CME [CBV][M] 2 Min #2 | StartDateTimeForLoadingOrderFills: 2024-01-08 00:00:00 2025-01-14 19:13:45.963 | ESH25_FUT_CME [CBV][M] 2 Min #2 | Chart data loading complete. 2025-01-14 19:13:46.141 | ESH25_FUT_CME [CBV][M] #2 | Chart data loading complete. 2025-01-14 19:13:46.141 | ESH25_FUT_CME [CBV][M] 4000 Volume #7 | StartDateTimeForLoadingOrderFills: 2024-01-08 00:00:00 2025-01-14 19:13:46.219 | ESH25_FUT_CME [CBV][M] 4000 Volume #7 | Chart data loading complete. 2025-01-14 19:14:09.651 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 2025-01-14 19:14:09.651 | DTC Client socket (2) | Creating socket. 2025-01-14 19:14:09.652 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:14:09.652 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-01-14 19:14:09.706 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:14:09.706 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:14:09.706 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:14:09.787 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:14:09.787 | Denali Data Feed | Sending logon request message. 2025-01-14 19:14:10.209 | Denali Data Feed | Received logon response. 2025-01-14 19:14:10.209 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:14:10.209 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:14:10.209 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:14:10.209 | Denali Data Feed | Failed connections: 2 2025-01-14 19:14:10.209 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:14:10.210 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:14:10.210 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:14:10.210 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:14:10.210 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:14:10.264 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:14:10.264 | DTC Client socket (2) | Closed. 2025-01-14 19:14:43.304 | ESH25_FUT_CME 1 Min #1 | Reloading chart. 2025-01-14 19:14:43.362 | ESH25_FUT_CME 1 Min #1 | Chart data loading complete. 2025-01-14 19:15:10.215 | Denali Data Feed | Connecting to the server ds32.sierracharts.com. Port 443 2025-01-14 19:15:10.290 | DTC Client socket (2) | Creating socket. 2025-01-14 19:15:10.290 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:15:10.290 | DTC Client socket (2) | Connecting to IP: 67.214.125.3. 2025-01-14 19:15:10.347 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:15:10.347 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:15:10.347 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:15:10.442 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:15:10.442 | Denali Data Feed | Sending logon request message. 2025-01-14 19:15:10.879 | Denali Data Feed | Received logon response. 2025-01-14 19:15:10.879 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:15:10.879 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:15:10.879 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:15:10.879 | Denali Data Feed | Failed connections: 3 2025-01-14 19:15:10.879 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:15:10.880 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:15:10.880 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:15:10.880 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:15:10.880 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:15:10.931 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:15:10.931 | DTC Client socket (2) | Closed. 2025-01-14 19:16:10.891 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-01-14 19:16:10.964 | DTC Client socket (2) | Creating socket. 2025-01-14 19:16:10.964 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:16:10.964 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-01-14 19:16:11.020 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:16:11.020 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:16:11.020 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:16:11.075 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:16:11.075 | Denali Data Feed | Sending logon request message. 2025-01-14 19:16:11.483 | Denali Data Feed | Received logon response. 2025-01-14 19:16:11.483 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:16:11.483 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:16:11.483 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:16:11.483 | Denali Data Feed | Failed connections: 4 2025-01-14 19:16:11.483 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:16:11.484 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:16:11.484 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:16:11.484 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:16:11.485 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:16:11.541 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:16:11.541 | DTC Client socket (2) | Closed. 2025-01-14 19:17:11.486 | Denali Data Feed | Connecting to the server ds26.sierracharts.com. Port 10048 2025-01-14 19:17:11.588 | DTC Client socket (2) | Creating socket. 2025-01-14 19:17:11.588 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:17:11.588 | DTC Client socket (2) | Connecting to IP: 64.152.155.17. 2025-01-14 19:17:11.642 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:17:11.642 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:17:11.642 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:17:11.720 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:17:11.720 | Denali Data Feed | Sending logon request message. 2025-01-14 19:17:12.191 | Denali Data Feed | Received logon response. 2025-01-14 19:17:12.191 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:17:12.191 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:17:12.191 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:17:12.191 | Denali Data Feed | Failed connections: 5 2025-01-14 19:17:12.191 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:17:12.192 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:17:12.192 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:17:12.192 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:17:12.192 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:17:12.248 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:17:12.248 | DTC Client socket (2) | Closed. 2025-01-14 19:18:12.206 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 10048 2025-01-14 19:18:12.280 | DTC Client socket (2) | Creating socket. 2025-01-14 19:18:12.280 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:18:12.280 | DTC Client socket (2) | Connecting to IP: 67.214.125.4. 2025-01-14 19:18:12.337 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:18:12.337 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:18:12.337 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:18:12.395 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:18:12.395 | Denali Data Feed | Sending logon request message. 2025-01-14 19:18:12.801 | Denali Data Feed | Received logon response. 2025-01-14 19:18:12.801 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:18:12.801 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:18:12.801 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:18:12.801 | Denali Data Feed | Failed connections: 6 2025-01-14 19:18:12.801 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:18:12.801 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:18:12.802 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:18:12.802 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:18:12.802 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:18:12.854 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:18:12.854 | DTC Client socket (2) | Closed. 2025-01-14 19:19:12.808 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 443 2025-01-14 19:19:12.898 | DTC Client socket (2) | Creating socket. 2025-01-14 19:19:12.898 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:19:12.898 | DTC Client socket (2) | Connecting to IP: 64.152.155.21. 2025-01-14 19:19:12.950 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:19:12.950 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:19:12.951 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:19:13.023 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:19:13.023 | Denali Data Feed | Sending logon request message. 2025-01-14 19:19:13.417 | Denali Data Feed | Received logon response. 2025-01-14 19:19:13.418 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:19:13.418 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:19:13.418 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:19:13.418 | Denali Data Feed | Failed connections: 7 2025-01-14 19:19:13.418 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:19:13.418 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:19:13.418 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:19:13.418 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:19:13.419 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:19:13.466 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:19:13.467 | DTC Client socket (2) | Closed. 2025-01-14 19:19:52.660 | Saved Chartbook: Min_ES.Cht. Time: 0.0048 seconds. 2025-01-14 19:19:52.665 | Saved Chartbook: ES_5K.Cht. Time: 0.0049 seconds. 2025-01-14 19:19:56.542 | Source file does not exist when saving backup of C:\SierraChart\Data\Chartbook2.Cht. No backup made. 2025-01-14 19:19:56.542 | Saved Chartbook: Chartbook2.Cht. Time: 0.0002 seconds. 2025-01-14 19:20:13.413 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-01-14 19:20:13.422 | DTC Client socket (2) | Creating socket. 2025-01-14 19:20:13.422 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:20:13.422 | DTC Client socket (2) | Connecting to IP: 67.214.125.6. 2025-01-14 19:20:13.475 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:20:13.475 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:20:13.475 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:20:13.547 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:20:13.547 | Denali Data Feed | Sending logon request message. 2025-01-14 19:20:13.970 | Denali Data Feed | Received logon response. 2025-01-14 19:20:13.970 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:20:13.970 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:20:13.970 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:20:13.970 | Denali Data Feed | Failed connections: 8 2025-01-14 19:20:13.970 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:20:13.971 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:20:13.971 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:20:13.971 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:20:13.971 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:20:14.021 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:20:14.021 | DTC Client socket (2) | Closed. 2025-01-14 19:20:37.451 | ESH25_FUT_CME 1 Min #1 | Reloading chart. 2025-01-14 19:20:37.511 | ESH25_FUT_CME 1 Min #1 | Chart data loading complete. 2025-01-14 19:20:57.622 | File >> Disconnect selected. 2025-01-14 19:20:57.622 | Teton CME Order Routing | Waiting for socket receive thread to end 2025-01-14 19:20:57.622 | DTC Client socket (1) | CloseSocket call. 2025-01-14 19:20:57.622 | DTC Client socket (1) | Max send buffers used during socket life: 3 2025-01-14 19:20:57.622 | DTC Client socket (1) | Max send buffer size during socket life: 671 2025-01-14 19:20:57.622 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-01-14 19:20:57.622 | DTC Client socket (0) | CloseSocket call. 2025-01-14 19:20:57.622 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:20:57.622 | Teton CME Order Routing | Disconnected. 2025-01-14 19:20:57.681 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-01-14 19:20:57.681 | DTC Client socket (1) | Closed. 2025-01-14 19:21:11.972 | 2025-01-14 19:21:11.972 | Teton CME Order Routing | Firm: Advantage/Stage5 2025-01-14 19:21:11.972 | Teton CME Order Routing | Connecting to the server futurestrading14.sierracharts.com. Port 11093 2025-01-14 19:21:11.973 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-01-14 19:21:11.973 | DTC Client socket (1) | New receive buffer size: 0 2025-01-14 19:21:11.973 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-01-14 19:21:12.028 | Teton CME Order Routing | Network connection to server complete. 2025-01-14 19:21:12.028 | Teton CME Order Routing | Starting socket receive thread. 2025-01-14 19:21:12.029 | Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-01-14 19:21:12.197 | Teton CME Order Routing | Setting DTC encoding to Binary VLS 2025-01-14 19:21:12.197 | Teton CME Order Routing | Sending logon request message. 2025-01-14 19:21:12.362 | Teton CME Order Routing | Received logon response. 2025-01-14 19:21:12.362 | Teton CME Order Routing | Server Name: SC DTC Server. Build=52100. 2025-01-14 19:21:12.362 | Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:21:12.362 | Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-01-14 19:21:12.362 | Teton CME Order Routing | Trading is supported. 2025-01-14 19:21:12.362 | Teton CME Order Routing | Order cancel and replace is supported. 2025-01-14 19:21:12.362 | Teton CME Order Routing | OCO Orders supported. 2025-01-14 19:21:12.362 | Teton CME Order Routing | Bracket Orders supported. 2025-01-14 19:21:12.362 | Teton CME Order Routing | MarketDepthIsSupported: 1 2025-01-14 19:21:12.362 | Teton CME Order Routing | Connected to server complete. 2025-01-14 19:21:12.363 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-14 19:21:12.363 | Subscribing to symbol for symbol alert. ESZ24_FUT_CME 2025-01-14 19:21:12.363 | Mapping ESZ24_FUT_CME to ESZ24. Service code: cme 2025-01-14 19:21:12.364 | Using symbol data fast lookup vector 2025-01-14 19:21:12.364 | Denali Data Feed | Starting real-time market data updates for: ESZ24_FUT_CME (ESZ24). ID: 1 Service code: cme 2025-01-14 19:21:12.364 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 443 2025-01-14 19:21:12.364 | Denali Data Feed | Requesting security definition data for: ESZ24_FUT_CME (ESZ24). ID: 1 2025-01-14 19:21:12.364 | Updated verified funded futures trading account ending date to: 2025-02-13 19:21:12 2025-01-14 19:21:12.365 | Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. 2025-01-14 19:21:12.376 | Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2024-11-22 14:36:54.435452 2025-01-14 19:21:12.409 | Mapping ESH25_FUT_CME to ESH25. Service code: cme 2025-01-14 19:21:12.409 | Denali Data Feed | Starting real-time market data updates for: ESH25_FUT_CME (ESH25). ID: 2 Service code: cme 2025-01-14 19:21:12.409 | Denali Data Feed | Requesting security definition data for: ESH25_FUT_CME (ESH25). ID: 2 2025-01-14 19:21:12.409 | Added historical Intraday data request for ESH25_FUT_CME to the queue. 2025-01-14 19:21:12.409 | Intraday data recording state for symbol ESH25_FUT_CME is set to download 'Pending'. 2025-01-14 19:21:12.409 | Triggering next historical data download in queue. 2025-01-14 19:21:12.413 | Delaying start of download for ESH25_FUT_CME. 2025-01-14 19:21:12.420 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESZ24_FUT_CME 2025-01-14 19:21:12.420 | Teton CME Order Routing | Setting external service identifier for symbol ESZ24_FUT_CME to 89 2025-01-14 19:21:12.420 | Teton CME Order Routing | Received security definition for symbol ESZ24_FUT_CME 2025-01-14 19:21:12.420 | Updated verified funded futures trading account ending date to: 2025-02-13 19:21:12 2025-01-14 19:21:12.425 | DTC Client socket (2) | Creating socket. 2025-01-14 19:21:12.425 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:21:12.425 | DTC Client socket (2) | Connecting to IP: 64.152.155.18. 2025-01-14 19:21:12.477 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:21:12.477 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:21:12.477 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:21:12.537 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:21:12.537 | Denali Data Feed | Sending logon request message. 2025-01-14 19:21:12.557 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESH25_FUT_CME 2025-01-14 19:21:12.557 | Teton CME Order Routing | Setting external service identifier for symbol ESH25_FUT_CME to 5002 2025-01-14 19:21:12.557 | Teton CME Order Routing | Received security definition for symbol ESH25_FUT_CME 2025-01-14 19:21:12.962 | Denali Data Feed | Received logon response. 2025-01-14 19:21:12.962 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:21:12.962 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:21:12.962 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:21:12.962 | Denali Data Feed | Failed connections: 9 2025-01-14 19:21:12.962 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:21:12.963 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:21:12.963 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:21:12.963 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:21:12.963 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:21:13.017 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:21:13.017 | DTC Client socket (2) | Closed. 2025-01-14 19:21:13.205 | Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=479V5 2025-01-14 19:21:43.873 | HD Request # 3 | Downloading Intraday chart data for ESH25_FUT_CME to the file ESH25_FUT_CME.scid. Service: cme 2025-01-14 19:21:43.874 | HD Request # 3 | Download start date-time: 2025-01-14 19:13:42.000000. File last date-time: 2025-01-14 19:13:42.528000 2025-01-14 19:21:43.874 | HD Request # 3 | Using server: ds32.sierracharts.com port 10149 2025-01-14 19:21:43.874 | Socket (2) | Creating socket. 2025-01-14 19:21:43.875 | Socket (2) | New receive buffer size: 0 2025-01-14 19:21:43.875 | Socket (2) | Connecting to IP: 67.214.125.3. 2025-01-14 19:21:44.003 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-01-14 19:21:44.003 | HD Request # 3 | Sending historical data logon request message. 2025-01-14 19:21:44.104 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-01-14 19:13:42. Record interval: 1. Symbol: ESH25 2025-01-14 19:21:44.159 | HD Request # 3 | Decompressing data. 2025-01-14 19:21:44.223 | HD Request # 3 | Receiving Intraday data for ESH25_FUT_CME starting at 2025-01-14 19:13:42.528000 2025-01-14 19:21:44.225 | Socket (2) | CloseSocket call. 2025-01-14 19:21:44.225 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:21:44.225 | Historical data download thread signaled to stop. 2025-01-14 19:21:44.225 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-01-14 19:13:42.528000. 2025-01-14 19:21:44.225 | HD Request # 3 | Received 450 Intraday data records from 2025-01-14 19:13:42.528000 to 2025-01-14 19:21:41.719000 (8.0 minutes. Delay: 2.5 seconds) and wrote 450 records for ESH25_FUT_CME 2025-01-14 19:21:44.238 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-01-14 19:21:41.719000 2025-01-14 19:21:44.238 | HD Request # 3 | Completion time: 1s. 2025-01-14 19:21:44.238 | HD Request # 3 | Intraday data download complete for ESH25_FUT_CME. Unique request ID: 3 2025-01-14 19:21:44.238 | Removing historical data download ID 3. 2025-01-14 19:21:44.238 | Real-time Intraday chart data file updates started for ESH25_FUT_CME 2025-01-14 19:21:44.238 | Opened cached Intraday file: C:\SierraChart\Data\ESH25_FUT_CME.scid. Thread ID: 14368 2025-01-14 19:21:44.238 | Intraday chart data file opened for ESH25_FUT_CME 2025-01-14 19:21:44.238 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-01-14 19:21:44.238 | 2025-01-14 19:21:44.238 | No download requests in the queue to start downloads for. 2025-01-14 19:21:44.238 | Historical data for ESH25_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-01-14 19:21:44.279 | Socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:21:44.279 | Socket (2) | Closed. 2025-01-14 19:22:12.971 | Denali Data Feed | Connecting to the server ds27.sierracharts.com. Port 443 2025-01-14 19:22:12.972 | DTC Client socket (2) | Creating socket. 2025-01-14 19:22:12.972 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:22:12.972 | DTC Client socket (2) | Connecting to IP: 208.185.224.131. 2025-01-14 19:22:13.023 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:22:13.023 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:22:13.023 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:22:13.080 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:22:13.080 | Denali Data Feed | Sending logon request message. 2025-01-14 19:22:13.143 | Denali Data Feed | Received logon response. 2025-01-14 19:22:13.143 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:22:13.143 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:22:13.143 | Denali Data Feed | Logon error received from server: Data service (sc_exchange2.datafeed) is disabled or unsupported. A software update may be necessary. 2025-01-14 19:22:13.143 | Denali Data Feed | Failed connections: 10 2025-01-14 19:22:13.143 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:22:13.143 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:22:13.143 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:22:13.143 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-01-14 19:22:13.143 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:22:13.200 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:22:13.200 | DTC Client socket (2) | Closed. 2025-01-14 19:22:16.143 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 443 2025-01-14 19:22:16.144 | DTC Client socket (2) | Creating socket. 2025-01-14 19:22:16.144 | DTC Client socket (2) | New receive buffer size: 0 2025-01-14 19:22:16.144 | DTC Client socket (2) | Connecting to IP: 67.214.125.5. 2025-01-14 19:22:16.198 | Denali Data Feed | Network connection to server complete. 2025-01-14 19:22:16.198 | Denali Data Feed | Starting socket receive thread. 2025-01-14 19:22:16.198 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-01-14 19:22:16.259 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-01-14 19:22:16.259 | Denali Data Feed | Sending logon request message. 2025-01-14 19:22:16.669 | Denali Data Feed | Received logon response. 2025-01-14 19:22:16.669 | Denali Data Feed | Server Name: RealTimeServer. 2025-01-14 19:22:16.669 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-01-14 19:22:16.669 | Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 2025-01-14 19:22:16.669 | Denali Data Feed | Failed connections: 11 2025-01-14 19:22:16.669 | Denali Data Feed | Waiting for socket receive thread to end 2025-01-14 19:22:16.669 | DTC Client socket (2) | CloseSocket call. 2025-01-14 19:22:16.669 | Denali Data Feed | Disconnected from the server. 2025-01-14 19:22:16.669 | Denali Data Feed | Data feed disconnected. Will reconnect in 60 seconds. 2025-01-14 19:22:16.669 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-01-14 19:22:16.727 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-01-14 19:22:16.727 | DTC Client socket (2) | Closed. |
| [2025-01-14 22:59:19] |
| John - SC Support - Posts: 39400 |
|
The following from your log is the issue: Denali Data Feed | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2
You are running Sierra Chart on two different computers at the same time, but you do not have your data setup to get the data to two different computers. Refer to the following: Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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