Support Board
Date/Time: Wed, 27 Nov 2024 14:42:11 +0000
FTSE100 Futures Contracts Intraday Data CQG
View Count: 1688
| [2014-09-07 15:17:58] |
| User67732 - Posts: 11 |
|
Hi Support, I'm using Sierra v1187 with CQG and since Friday SEP 5th AM GMT I've not been able to get any intraday data on the FTSE100 futures contracts eg: F.US.QFAU14. Previously this has been working fine for several weeks. My other CQG symbols like F.US.EU6U14 EUR/USD and EMini S&P500 are working fine. When I logon the FTSE100 real time data is coming through OK, so I would have eg 5 minute bars starting at the time I logged on but nothing from earlier. If I shut down and restart then again there are no bars from the previous logon or before. I've tried deleting all data and reloading and even deleting the .scid file and trying to reload but no luck. There is no problem with the historical data for the FTSE100 futures so a daily chart is OK. I'm not sure if this is a Sierra problem or a CQG problem or what. Please can you advise. A section of my log for today shows the following which may be relevant. If you want the whole log I can forward, let me know. CQG Trading | Starting real-time market data updates for: F.US.QFAU14. ID: 1 | 2014-09-07 15:50:16 CQG Trading | Sending symbol resolution request for F.US.QFAU14 | 2014-09-07 15:50:16 Intraday data recording state for symbol F.US.QFAU14 is set to pending. | 2014-09-07 15:50:16 HD Request # 8 | Downloading Intraday chart data for F.US.QFAU14 to the file F.US.QFAU14.scid. Service: cqg | 2014-09-07 15:50:16 HD Request # 8 | Download start Date-Time: 2014-03-05 14:50:16.0 | 2014-09-07 15:50:16 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2014-09-07 15:50:16 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-09-07 15:50:16 CQG Trading | Requesting market data trades for F.US.QFAU14 | 2014-09-07 15:50:17 Socket (808) | Connected. | 2014-09-07 15:50:17 HD Request # 8 | Sending historical data logon request message. | 2014-09-07 15:50:17 XU14/F.US.QFAU14 [C] Daily #3: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-07 15:50:17 XU14/F.US.QFAU14 [C] Monthly #2: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-07 15:50:17 XU14/F.US.QFAU14 [C] Weekly #1: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-07 15:50:17 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-03-05 14:50:16. Record interval: 0. Symbol: F.US.QFAU14 | 2014-09-07 15:50:17 HD Request # 8 | Error downloading historical Intraday data for F.US.QFAU14. Historical data file not available for symbol. | 2014-09-07 15:50:17 * Socket (808) | Shutdown and closed. | 2014-09-07 15:50:17 The network socket for historical data has been closed. | 2014-09-07 15:50:17 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QFAU14 | 2014-09-07 15:50:17 HD Request # 8 | Intraday download COMPLETE for F.US.QFAU14. Completion time: 1s | 2014-09-07 15:50:17 Real-time Intraday chart data file updates started for F.US.QFAU14 | 2014-09-07 15:50:17 Best regards Larry Anderson |
| [2014-09-09 05:26:41] |
| |
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What broker or trading service are you using CQG through?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-09 06:15:13] |
| User67732 - Posts: 11 |
|
I'm using WHSelfInvest and CQG. I've been in touch with WHS and they say they are not aware of any problems. I've now checked all the available LIFFE codes and all of them give a download failed message for intraday data. My GLOBEX codes are working fine. My full log for this morning's logon is pasted below: Software version: 1187 | 2014-09-09 07:06:53 Usage end date: 2014-10-27 | 2014-09-09 07:06:53 Enabled for: Advanced Features. | 2014-09-09 07:06:53 Enabled for: Sierra Chart Historical Data Service. | 2014-09-09 07:06:53 Allow Support for Sierra Chart Data Feeds is disabled. | 2014-09-09 07:06:53 Active service: CQG Trading | 2014-09-09 07:06:53 Time Zone: +01:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) | 2014-09-09 07:06:53 2014-09-09 07:06:53 Local computer clock time | 2014-09-09 07:06:53 2014-09-09 06:06:53 GMT time | 2014-09-09 07:06:53 2014-09-09 07:06:53 Time zone adjusted time | 2014-09-09 07:06:53 Time difference to server time: 0 seconds. | 2014-09-09 07:06:53 Program path: C:\SierraWHS\ | 2014-09-09 07:06:53 Data Files path: C:\SierraWHS\Data\ | 2014-09-09 07:06:53 OS Version Number: 6.1 | 2014-09-09 07:06:53 Checking for new symbol settings for cqg | 2014-09-09 07:06:53 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 188.40.121.148 | 2014-09-09 07:06:53 HTTP connection to www.sierrachart.com:80 (1152) | Connected. | 2014-09-09 07:06:53 Symbol settings are up-to-date for cqg | 2014-09-09 07:06:53 Date rule based rollover from XH12 to next contract occurs at 2012-03-15. | 2014-09-09 07:06:56 Date rule based rollover from XM12 to next contract occurs at 2012-06-21. | 2014-09-09 07:06:56 Date rule based rollover from XU12 to next contract occurs at 2012-09-20. | 2014-09-09 07:06:56 Date rule based rollover from XZ12 to next contract occurs at 2012-12-20. | 2014-09-09 07:06:56 Date rule based rollover from XH13 to next contract occurs at 2013-03-21. | 2014-09-09 07:06:56 Date rule based rollover from XM13 to next contract occurs at 2013-06-20. | 2014-09-09 07:06:56 Date rule based rollover from XU13 to next contract occurs at 2013-09-19. | 2014-09-09 07:06:56 Date rule based rollover from XZ13 to next contract occurs at 2013-12-19. | 2014-09-09 07:06:56 Date rule based rollover from XH14 to next contract occurs at 2014-03-20. | 2014-09-09 07:06:56 Date rule based rollover from XM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:06:56 Date rule based rollover from XU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH12 for the date range from 2011-12-15 to 2012-03-15. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM12 for the date range from 2012-03-15 to 2012-06-21. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU12 for the date range from 2012-06-21 to 2012-09-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ12 for the date range from 2012-09-20 to 2012-12-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH13 for the date range from 2012-12-20 to 2013-03-21. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM13 for the date range from 2013-03-21 to 2013-06-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU13 for the date range from 2013-06-20 to 2013-09-19. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ13 for the date range from 2013-09-19 to 2013-12-19. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH14 for the date range from 2013-12-19 to 2014-03-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU14 for the date range from 2014-06-19 to 0. | 2014-09-09 07:06:56 Symbols used for XU14 continuous contract chart: | 2014-09-09 07:06:56 XH12 | 2014-09-09 07:06:56 XM12 | 2014-09-09 07:06:56 XU12 | 2014-09-09 07:06:56 XZ12 | 2014-09-09 07:06:56 XH13 | 2014-09-09 07:06:56 XM13 | 2014-09-09 07:06:56 XU13 | 2014-09-09 07:06:56 XZ13 | 2014-09-09 07:06:56 XH14 | 2014-09-09 07:06:56 XM14 | 2014-09-09 07:06:56 XU14 | 2014-09-09 07:06:56 Limiting the number of days back for the continuous futures chart to 5.0924025 years based on the account type. | 2014-09-09 07:06:56 Date rule based rollover from XU09 to next contract occurs at 2009-09-17. | 2014-09-09 07:06:56 Date rule based rollover from XZ09 to next contract occurs at 2009-12-17. | 2014-09-09 07:06:56 Date rule based rollover from XH10 to next contract occurs at 2010-03-18. | 2014-09-09 07:06:56 Date rule based rollover from XM10 to next contract occurs at 2010-06-17. | 2014-09-09 07:06:56 Date rule based rollover from XU10 to next contract occurs at 2010-09-16. | 2014-09-09 07:06:56 Date rule based rollover from XZ10 to next contract occurs at 2010-12-16. | 2014-09-09 07:06:56 Date rule based rollover from XH11 to next contract occurs at 2011-03-17. | 2014-09-09 07:06:56 Date rule based rollover from XM11 to next contract occurs at 2011-06-16. | 2014-09-09 07:06:56 Date rule based rollover from XU11 to next contract occurs at 2011-09-15. | 2014-09-09 07:06:56 Date rule based rollover from XZ11 to next contract occurs at 2011-12-15. | 2014-09-09 07:06:56 Date rule based rollover from XH12 to next contract occurs at 2012-03-15. | 2014-09-09 07:06:56 Date rule based rollover from XM12 to next contract occurs at 2012-06-21. | 2014-09-09 07:06:56 Date rule based rollover from XU12 to next contract occurs at 2012-09-20. | 2014-09-09 07:06:56 Date rule based rollover from XZ12 to next contract occurs at 2012-12-20. | 2014-09-09 07:06:56 Date rule based rollover from XH13 to next contract occurs at 2013-03-21. | 2014-09-09 07:06:56 Date rule based rollover from XM13 to next contract occurs at 2013-06-20. | 2014-09-09 07:06:56 Date rule based rollover from XU13 to next contract occurs at 2013-09-19. | 2014-09-09 07:06:56 Date rule based rollover from XZ13 to next contract occurs at 2013-12-19. | 2014-09-09 07:06:56 Date rule based rollover from XH14 to next contract occurs at 2014-03-20. | 2014-09-09 07:06:56 Date rule based rollover from XM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:06:56 Date rule based rollover from XU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU09 for the date range from 2009-06-18 to 2009-09-17. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ09 for the date range from 2009-09-17 to 2009-12-17. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH10 for the date range from 2009-12-17 to 2010-03-18. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM10 for the date range from 2010-03-18 to 2010-06-17. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU10 for the date range from 2010-06-17 to 2010-09-16. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ10 for the date range from 2010-09-16 to 2010-12-16. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH11 for the date range from 2010-12-16 to 2011-03-17. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM11 for the date range from 2011-03-17 to 2011-06-16. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU11 for the date range from 2011-06-16 to 2011-09-15. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ11 for the date range from 2011-09-15 to 2011-12-15. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH12 for the date range from 2011-12-15 to 2012-03-15. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM12 for the date range from 2012-03-15 to 2012-06-21. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU12 for the date range from 2012-06-21 to 2012-09-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ12 for the date range from 2012-09-20 to 2012-12-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XH13 for the date range from 2012-12-20 to 2013-03-21. | 2014-09-09 07:06:56 Checking Daily data file for symbol XM13 for the date range from 2013-03-21 to 2013-06-20. | 2014-09-09 07:06:56 Checking Daily data file for symbol XU13 for the date range from 2013-06-20 to 2013-09-19. | 2014-09-09 07:06:56 Checking Daily data file for symbol XZ13 for the date range from 2013-09-19 to 2013-12-19. | 2014-09-09 07:06:57 Checking Daily data file for symbol XH14 for the date range from 2013-12-19 to 2014-03-20. | 2014-09-09 07:06:57 Checking Daily data file for symbol XM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU14 for the date range from 2014-06-19 to 0. | 2014-09-09 07:06:57 Symbols used for XU14 continuous contract chart: | 2014-09-09 07:06:57 XU09 | 2014-09-09 07:06:57 XZ09 | 2014-09-09 07:06:57 XH10 | 2014-09-09 07:06:57 XM10 | 2014-09-09 07:06:57 XU10 | 2014-09-09 07:06:57 XZ10 | 2014-09-09 07:06:57 XH11 | 2014-09-09 07:06:57 XM11 | 2014-09-09 07:06:57 XU11 | 2014-09-09 07:06:57 XZ11 | 2014-09-09 07:06:57 XH12 | 2014-09-09 07:06:57 XM12 | 2014-09-09 07:06:57 XU12 | 2014-09-09 07:06:57 XZ12 | 2014-09-09 07:06:57 XH13 | 2014-09-09 07:06:57 XM13 | 2014-09-09 07:06:57 XU13 | 2014-09-09 07:06:57 XZ13 | 2014-09-09 07:06:57 XH14 | 2014-09-09 07:06:57 XM14 | 2014-09-09 07:06:57 XU14 | 2014-09-09 07:06:57 Limiting the number of days back for the continuous futures chart to 5.0924025 years based on the account type. | 2014-09-09 07:06:57 Date rule based rollover from XU09 to next contract occurs at 2009-09-17. | 2014-09-09 07:06:57 Date rule based rollover from XZ09 to next contract occurs at 2009-12-17. | 2014-09-09 07:06:57 Date rule based rollover from XH10 to next contract occurs at 2010-03-18. | 2014-09-09 07:06:57 Date rule based rollover from XM10 to next contract occurs at 2010-06-17. | 2014-09-09 07:06:57 Date rule based rollover from XU10 to next contract occurs at 2010-09-16. | 2014-09-09 07:06:57 Date rule based rollover from XZ10 to next contract occurs at 2010-12-16. | 2014-09-09 07:06:57 Date rule based rollover from XH11 to next contract occurs at 2011-03-17. | 2014-09-09 07:06:57 Date rule based rollover from XM11 to next contract occurs at 2011-06-16. | 2014-09-09 07:06:57 Date rule based rollover from XU11 to next contract occurs at 2011-09-15. | 2014-09-09 07:06:57 Date rule based rollover from XZ11 to next contract occurs at 2011-12-15. | 2014-09-09 07:06:57 Date rule based rollover from XH12 to next contract occurs at 2012-03-15. | 2014-09-09 07:06:57 Date rule based rollover from XM12 to next contract occurs at 2012-06-21. | 2014-09-09 07:06:57 Date rule based rollover from XU12 to next contract occurs at 2012-09-20. | 2014-09-09 07:06:57 Date rule based rollover from XZ12 to next contract occurs at 2012-12-20. | 2014-09-09 07:06:57 Date rule based rollover from XH13 to next contract occurs at 2013-03-21. | 2014-09-09 07:06:57 Date rule based rollover from XM13 to next contract occurs at 2013-06-20. | 2014-09-09 07:06:57 Date rule based rollover from XU13 to next contract occurs at 2013-09-19. | 2014-09-09 07:06:57 Date rule based rollover from XZ13 to next contract occurs at 2013-12-19. | 2014-09-09 07:06:57 Date rule based rollover from XH14 to next contract occurs at 2014-03-20. | 2014-09-09 07:06:57 Date rule based rollover from XM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:06:57 Date rule based rollover from XU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU09 for the date range from 2009-06-18 to 2009-09-17. | 2014-09-09 07:06:57 Checking Daily data file for symbol XZ09 for the date range from 2009-09-17 to 2009-12-17. | 2014-09-09 07:06:57 Checking Daily data file for symbol XH10 for the date range from 2009-12-17 to 2010-03-18. | 2014-09-09 07:06:57 Checking Daily data file for symbol XM10 for the date range from 2010-03-18 to 2010-06-17. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU10 for the date range from 2010-06-17 to 2010-09-16. | 2014-09-09 07:06:57 Checking Daily data file for symbol XZ10 for the date range from 2010-09-16 to 2010-12-16. | 2014-09-09 07:06:57 Checking Daily data file for symbol XH11 for the date range from 2010-12-16 to 2011-03-17. | 2014-09-09 07:06:57 Checking Daily data file for symbol XM11 for the date range from 2011-03-17 to 2011-06-16. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU11 for the date range from 2011-06-16 to 2011-09-15. | 2014-09-09 07:06:57 Checking Daily data file for symbol XZ11 for the date range from 2011-09-15 to 2011-12-15. | 2014-09-09 07:06:57 Checking Daily data file for symbol XH12 for the date range from 2011-12-15 to 2012-03-15. | 2014-09-09 07:06:57 Checking Daily data file for symbol XM12 for the date range from 2012-03-15 to 2012-06-21. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU12 for the date range from 2012-06-21 to 2012-09-20. | 2014-09-09 07:06:57 Checking Daily data file for symbol XZ12 for the date range from 2012-09-20 to 2012-12-20. | 2014-09-09 07:06:57 Checking Daily data file for symbol XH13 for the date range from 2012-12-20 to 2013-03-21. | 2014-09-09 07:06:57 Checking Daily data file for symbol XM13 for the date range from 2013-03-21 to 2013-06-20. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU13 for the date range from 2013-06-20 to 2013-09-19. | 2014-09-09 07:06:57 Checking Daily data file for symbol XZ13 for the date range from 2013-09-19 to 2013-12-19. | 2014-09-09 07:06:57 Checking Daily data file for symbol XH14 for the date range from 2013-12-19 to 2014-03-20. | 2014-09-09 07:06:57 Checking Daily data file for symbol XM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:06:57 Checking Daily data file for symbol XU14 for the date range from 2014-06-19 to 0. | 2014-09-09 07:06:57 Symbols used for XU14 continuous contract chart: | 2014-09-09 07:06:57 XU09 | 2014-09-09 07:06:57 XZ09 | 2014-09-09 07:06:57 XH10 | 2014-09-09 07:06:57 XM10 | 2014-09-09 07:06:57 XU10 | 2014-09-09 07:06:57 XZ10 | 2014-09-09 07:06:57 XH11 | 2014-09-09 07:06:57 XM11 | 2014-09-09 07:06:57 XU11 | 2014-09-09 07:06:57 XZ11 | 2014-09-09 07:06:57 XH12 | 2014-09-09 07:06:57 XM12 | 2014-09-09 07:06:57 XU12 | 2014-09-09 07:06:57 XZ12 | 2014-09-09 07:06:57 XH13 | 2014-09-09 07:06:57 XM13 | 2014-09-09 07:06:57 XU13 | 2014-09-09 07:06:57 XZ13 | 2014-09-09 07:06:57 XH14 | 2014-09-09 07:06:57 XM14 | 2014-09-09 07:06:57 XU14 | 2014-09-09 07:06:57 Date rule based rollover from F.US.QFAM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:06:57 Date rule based rollover from F.US.QFAU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:57 Checking Intraday data file for symbol F.US.QFAM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:06:57 Intraday data file for F.US.QFAU14 exists and is empty. Skipping Intraday data download. | 2014-09-09 07:06:57 Symbols used for F.US.QFAU14 continuous contract chart: | 2014-09-09 07:06:57 F.US.QFAM14 | 2014-09-09 07:06:57 F.US.QFAU14 | 2014-09-09 07:06:57 Date rule based rollover from F.US.QFAU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:57 Intraday data file for F.US.QFAU14 exists and is empty. Skipping Intraday data download. | 2014-09-09 07:06:57 Symbols used for F.US.QFAU14 continuous contract chart: | 2014-09-09 07:06:57 F.US.QFAU14 | 2014-09-09 07:06:57 Date rule based rollover from F.US.QFAU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:57 Intraday data file for F.US.QFAU14 exists and is empty. Skipping Intraday data download. | 2014-09-09 07:06:57 Symbols used for F.US.QFAU14 continuous contract chart: | 2014-09-09 07:06:57 F.US.QFAU14 | 2014-09-09 07:06:57 Date rule based rollover from F.US.QFAU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:57 Intraday data file for F.US.QFAU14 exists and is empty. Skipping Intraday data download. | 2014-09-09 07:06:57 Symbols used for F.US.QFAU14 continuous contract chart: | 2014-09-09 07:06:57 F.US.QFAU14 | 2014-09-09 07:06:57 HD Request # 2 | Downloading Historical Daily chart data for XM12. Starting date: 2012-06-14. Service: cqg | 2014-09-09 07:06:57 HD Request # 2 | Requesting historical Daily data for XM12 starting at 2012-06-13 | 2014-09-09 07:06:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraWHS\Data\F.US.QFAU14.scid | 2014-09-09 07:06:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraWHS\Data\F.US.QFAU14.scid | 2014-09-09 07:06:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraWHS\Data\F.US.QFAU14.scid | 2014-09-09 07:06:57 Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraWHS\Data\F.US.QFAU14.scid | 2014-09-09 07:06:57 CQG Trading FIX: Connecting to fixapi.cqgtrader.com. Port: 6912. | 2014-09-09 07:06:57 Intraday data recording state for symbol F.US.QFAU14 is set to pending. | 2014-09-09 07:06:57 HD Request # 3 | Downloading Intraday chart data for F.US.QFAU14 to the file F.US.QFAU14.scid. Service: cqg | 2014-09-09 07:06:57 HD Request # 3 | Download start Date-Time: 2014-03-07 06:06:57.0 | 2014-09-09 07:06:57 HD Request # 3 | Using server: ds4.sierracharts.com port 10149 | 2014-09-09 07:06:57 HD Request # 2 | Receiving historical Daily data for XM12 starting at 2012-06-13 | 2014-09-09 07:06:57 Writing historical Daily data for XM12 to the file XM12.dly | 2014-09-09 07:06:57 HD Request # 2 | Received 3 records from 2012-06-13 00:00:00 to 2012-06-15 00:00:00 (3.0 days) and wrote 2 records for XM12 | 2014-09-09 07:06:57 HD Request # 2 | Daily download COMPLETE for XM12. Completion time: 0s | 2014-09-09 07:06:57 HD Request # 4 | Downloading Historical Daily chart data for XH13. Starting date: 2013-03-14. Service: cqg | 2014-09-09 07:06:57 HD Request # 4 | Requesting historical Daily data for XH13 starting at 2013-03-13 | 2014-09-09 07:06:57 socket (0) | Resolved address fixapi.cqgtrader.com to IP 208.48.16.214 | 2014-09-09 07:06:57 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-09-09 07:06:57 Socket (1688) | Connected. | 2014-09-09 07:06:57 HD Request # 3 | Sending historical data logon request message. | 2014-09-09 07:06:57 socket (1696) | Connected. | 2014-09-09 07:06:57 HD Request # 4 | Receiving historical Daily data for XH13 starting at 2013-03-13 | 2014-09-09 07:06:57 Writing historical Daily data for XH13 to the file XH13.dly | 2014-09-09 07:06:58 HD Request # 4 | Received 3 records from 2013-03-13 00:00:00 to 2013-03-15 00:00:00 (3.0 days) and wrote 2 records for XH13 | 2014-09-09 07:06:58 HD Request # 4 | Daily download COMPLETE for XH13. Completion time: 1s | 2014-09-09 07:06:58 XU14/F.US.QFAU14 [C] Weekly #1: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-09 07:06:58 CQG Trading FIX: Sending the Logon message. | 2014-09-09 07:06:58 HD Request # 3 | Requesting Intraday data. Start Date-Time: 2014-03-07 06:06:57. Record interval: 0. Symbol: F.US.QFAU14 | 2014-09-09 07:06:58 CQG Trading | Connected to trading server. | 2014-09-09 07:06:58 CQG Trading | Connecting to market data server. | 2014-09-09 07:06:58 Connecting to websocket server. | 2014-09-09 07:06:58 XU14/F.US.QFAU14 [C] Monthly #2: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-09 07:06:58 Socket (1688) | Shutdown and closed. | 2014-09-09 07:06:58 The network socket for historical data has been closed. | 2014-09-09 07:06:58 HD Request # 3 | Historical data for F.US.QFAU14 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-09-09 07:06:58 HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QFAU14 | 2014-09-09 07:06:58 HD Request # 3 | Intraday download COMPLETE for F.US.QFAU14. Completion time: 1s | 2014-09-09 07:06:58 CQG Trading FIX - FCM name: Macquarie | 2014-09-09 07:06:58 Socket (0) | Resolved address api.cqg.com to IP 208.48.16.34 | 2014-09-09 07:06:58 XU14/F.US.QFAU14 [C] Daily #3: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-09 07:06:58 HD Request # 5 | Downloading Historical Daily chart data for XU14. Starting date: 2014-09-08. Service: cqg | 2014-09-09 07:06:58 HD Request # 5 | Requesting historical Daily data for XU14 starting at 2014-09-07 | 2014-09-09 07:06:58 Socket (944) | Connected. | 2014-09-09 07:06:58 Socket (944) | Starting SSL connection. | 2014-09-09 07:06:58 HD Request # 5 | Receiving historical Daily data for XU14 starting at 2014-09-08 | 2014-09-09 07:06:59 Writing historical Daily data for XU14 to the file XU14.dly | 2014-09-09 07:06:59 HD Request # 5 | Received 2 records from 2014-09-08 00:00:00 to 2014-09-09 00:00:00 (2.0 days) and wrote 2 records for XU14 | 2014-09-09 07:06:59 HD Request # 5 | Daily download COMPLETE for XU14. Completion time: 0s | 2014-09-09 07:06:59 Date rule based rollover from XH12 to next contract occurs at 2012-03-15. | 2014-09-09 07:06:59 Date rule based rollover from XM12 to next contract occurs at 2012-06-21. | 2014-09-09 07:06:59 Date rule based rollover from XU12 to next contract occurs at 2012-09-20. | 2014-09-09 07:06:59 Date rule based rollover from XZ12 to next contract occurs at 2012-12-20. | 2014-09-09 07:06:59 Date rule based rollover from XH13 to next contract occurs at 2013-03-21. | 2014-09-09 07:06:59 Date rule based rollover from XM13 to next contract occurs at 2013-06-20. | 2014-09-09 07:06:59 Date rule based rollover from XU13 to next contract occurs at 2013-09-19. | 2014-09-09 07:06:59 Date rule based rollover from XZ13 to next contract occurs at 2013-12-19. | 2014-09-09 07:06:59 Date rule based rollover from XH14 to next contract occurs at 2014-03-20. | 2014-09-09 07:06:59 Date rule based rollover from XM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:06:59 Date rule based rollover from XU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:06:59 Checking Daily data file for symbol XH12 for the date range from 2011-12-15 to 2012-03-15. | 2014-09-09 07:06:59 Checking Daily data file for symbol XM12 for the date range from 2012-03-15 to 2012-06-21. | 2014-09-09 07:06:59 Checking Daily data file for symbol XU12 for the date range from 2012-06-21 to 2012-09-20. | 2014-09-09 07:06:59 Checking Daily data file for symbol XZ12 for the date range from 2012-09-20 to 2012-12-20. | 2014-09-09 07:06:59 Checking Daily data file for symbol XH13 for the date range from 2012-12-20 to 2013-03-21. | 2014-09-09 07:06:59 Checking Daily data file for symbol XM13 for the date range from 2013-03-21 to 2013-06-20. | 2014-09-09 07:06:59 Checking Daily data file for symbol XU13 for the date range from 2013-06-20 to 2013-09-19. | 2014-09-09 07:06:59 Checking Daily data file for symbol XZ13 for the date range from 2013-09-19 to 2013-12-19. | 2014-09-09 07:06:59 Checking Daily data file for symbol XH14 for the date range from 2013-12-19 to 2014-03-20. | 2014-09-09 07:06:59 Checking Daily data file for symbol XM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:06:59 Checking Daily data file for symbol XU14 for the date range from 2014-06-19 to 0. | 2014-09-09 07:06:59 Symbols used for XU14 continuous contract chart: | 2014-09-09 07:06:59 XH12 | 2014-09-09 07:06:59 XM12 | 2014-09-09 07:06:59 XU12 | 2014-09-09 07:06:59 XZ12 | 2014-09-09 07:06:59 XH13 | 2014-09-09 07:06:59 XM13 | 2014-09-09 07:06:59 XU13 | 2014-09-09 07:06:59 XZ13 | 2014-09-09 07:06:59 XH14 | 2014-09-09 07:06:59 XM14 | 2014-09-09 07:06:59 XU14 | 2014-09-09 07:06:59 Limiting the number of days back for the continuous futures chart to 5.0924025 years based on the account type. | 2014-09-09 07:06:59 Date rule based rollover from XU09 to next contract occurs at 2009-09-17. | 2014-09-09 07:06:59 Date rule based rollover from XZ09 to next contract occurs at 2009-12-17. | 2014-09-09 07:06:59 Date rule based rollover from XH10 to next contract occurs at 2010-03-18. | 2014-09-09 07:06:59 Date rule based rollover from XM10 to next contract occurs at 2010-06-17. | 2014-09-09 07:06:59 Date rule based rollover from XU10 to next contract occurs at 2010-09-16. | 2014-09-09 07:06:59 Date rule based rollover from XZ10 to next contract occurs at 2010-12-16. | 2014-09-09 07:06:59 Date rule based rollover from XH11 to next contract occurs at 2011-03-17. | 2014-09-09 07:06:59 Date rule based rollover from XM11 to next contract occurs at 2011-06-16. | 2014-09-09 07:06:59 Date rule based rollover from XU11 to next contract occurs at 2011-09-15. | 2014-09-09 07:06:59 Date rule based rollover from XZ11 to next contract occurs at 2011-12-15. | 2014-09-09 07:06:59 Date rule based rollover from XH12 to next contract occurs at 2012-03-15. | 2014-09-09 07:06:59 Date rule based rollover from XM12 to next contract occurs at 2012-06-21. | 2014-09-09 07:06:59 Date rule based rollover from XU12 to next contract occurs at 2012-09-20. | 2014-09-09 07:06:59 Date rule based rollover from XZ12 to next contract occurs at 2012-12-20. | 2014-09-09 07:06:59 Date rule based rollover from XH13 to next contract occurs at 2013-03-21. | 2014-09-09 07:06:59 Date rule based rollover from XM13 to next contract occurs at 2013-06-20. | 2014-09-09 07:06:59 Date rule based rollover from XU13 to next contract occurs at 2013-09-19. | 2014-09-09 07:06:59 Date rule based rollover from XZ13 to next contract occurs at 2013-12-19. | 2014-09-09 07:06:59 Date rule based rollover from XH14 to next contract occurs at 2014-03-20. | 2014-09-09 07:06:59 Date rule based rollover from XM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:06:59 Date rule based rollover from XU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU09 for the date range from 2009-06-18 to 2009-09-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ09 for the date range from 2009-09-17 to 2009-12-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH10 for the date range from 2009-12-17 to 2010-03-18. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM10 for the date range from 2010-03-18 to 2010-06-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU10 for the date range from 2010-06-17 to 2010-09-16. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ10 for the date range from 2010-09-16 to 2010-12-16. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH11 for the date range from 2010-12-16 to 2011-03-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM11 for the date range from 2011-03-17 to 2011-06-16. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU11 for the date range from 2011-06-16 to 2011-09-15. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ11 for the date range from 2011-09-15 to 2011-12-15. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH12 for the date range from 2011-12-15 to 2012-03-15. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM12 for the date range from 2012-03-15 to 2012-06-21. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU12 for the date range from 2012-06-21 to 2012-09-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ12 for the date range from 2012-09-20 to 2012-12-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH13 for the date range from 2012-12-20 to 2013-03-21. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM13 for the date range from 2013-03-21 to 2013-06-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU13 for the date range from 2013-06-20 to 2013-09-19. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ13 for the date range from 2013-09-19 to 2013-12-19. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH14 for the date range from 2013-12-19 to 2014-03-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU14 for the date range from 2014-06-19 to 0. | 2014-09-09 07:07:00 Symbols used for XU14 continuous contract chart: | 2014-09-09 07:07:00 XU09 | 2014-09-09 07:07:00 XZ09 | 2014-09-09 07:07:00 XH10 | 2014-09-09 07:07:00 XM10 | 2014-09-09 07:07:00 XU10 | 2014-09-09 07:07:00 XZ10 | 2014-09-09 07:07:00 XH11 | 2014-09-09 07:07:00 XM11 | 2014-09-09 07:07:00 XU11 | 2014-09-09 07:07:00 XZ11 | 2014-09-09 07:07:00 XH12 | 2014-09-09 07:07:00 XM12 | 2014-09-09 07:07:00 XU12 | 2014-09-09 07:07:00 XZ12 | 2014-09-09 07:07:00 XH13 | 2014-09-09 07:07:00 XM13 | 2014-09-09 07:07:00 XU13 | 2014-09-09 07:07:00 XZ13 | 2014-09-09 07:07:00 XH14 | 2014-09-09 07:07:00 XM14 | 2014-09-09 07:07:00 XU14 | 2014-09-09 07:07:00 Limiting the number of days back for the continuous futures chart to 5.0924025 years based on the account type. | 2014-09-09 07:07:00 Date rule based rollover from XU09 to next contract occurs at 2009-09-17. | 2014-09-09 07:07:00 Date rule based rollover from XZ09 to next contract occurs at 2009-12-17. | 2014-09-09 07:07:00 Date rule based rollover from XH10 to next contract occurs at 2010-03-18. | 2014-09-09 07:07:00 Date rule based rollover from XM10 to next contract occurs at 2010-06-17. | 2014-09-09 07:07:00 Date rule based rollover from XU10 to next contract occurs at 2010-09-16. | 2014-09-09 07:07:00 Date rule based rollover from XZ10 to next contract occurs at 2010-12-16. | 2014-09-09 07:07:00 Date rule based rollover from XH11 to next contract occurs at 2011-03-17. | 2014-09-09 07:07:00 Date rule based rollover from XM11 to next contract occurs at 2011-06-16. | 2014-09-09 07:07:00 Date rule based rollover from XU11 to next contract occurs at 2011-09-15. | 2014-09-09 07:07:00 Date rule based rollover from XZ11 to next contract occurs at 2011-12-15. | 2014-09-09 07:07:00 Date rule based rollover from XH12 to next contract occurs at 2012-03-15. | 2014-09-09 07:07:00 Date rule based rollover from XM12 to next contract occurs at 2012-06-21. | 2014-09-09 07:07:00 Date rule based rollover from XU12 to next contract occurs at 2012-09-20. | 2014-09-09 07:07:00 Date rule based rollover from XZ12 to next contract occurs at 2012-12-20. | 2014-09-09 07:07:00 Date rule based rollover from XH13 to next contract occurs at 2013-03-21. | 2014-09-09 07:07:00 Date rule based rollover from XM13 to next contract occurs at 2013-06-20. | 2014-09-09 07:07:00 Date rule based rollover from XU13 to next contract occurs at 2013-09-19. | 2014-09-09 07:07:00 Date rule based rollover from XZ13 to next contract occurs at 2013-12-19. | 2014-09-09 07:07:00 Date rule based rollover from XH14 to next contract occurs at 2014-03-20. | 2014-09-09 07:07:00 Date rule based rollover from XM14 to next contract occurs at 2014-06-19. | 2014-09-09 07:07:00 Date rule based rollover from XU14 to next contract occurs at 2014-09-18. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU09 for the date range from 2009-06-18 to 2009-09-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ09 for the date range from 2009-09-17 to 2009-12-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH10 for the date range from 2009-12-17 to 2010-03-18. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM10 for the date range from 2010-03-18 to 2010-06-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU10 for the date range from 2010-06-17 to 2010-09-16. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ10 for the date range from 2010-09-16 to 2010-12-16. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH11 for the date range from 2010-12-16 to 2011-03-17. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM11 for the date range from 2011-03-17 to 2011-06-16. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU11 for the date range from 2011-06-16 to 2011-09-15. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ11 for the date range from 2011-09-15 to 2011-12-15. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH12 for the date range from 2011-12-15 to 2012-03-15. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM12 for the date range from 2012-03-15 to 2012-06-21. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU12 for the date range from 2012-06-21 to 2012-09-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ12 for the date range from 2012-09-20 to 2012-12-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH13 for the date range from 2012-12-20 to 2013-03-21. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM13 for the date range from 2013-03-21 to 2013-06-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU13 for the date range from 2013-06-20 to 2013-09-19. | 2014-09-09 07:07:00 Checking Daily data file for symbol XZ13 for the date range from 2013-09-19 to 2013-12-19. | 2014-09-09 07:07:00 Checking Daily data file for symbol XH14 for the date range from 2013-12-19 to 2014-03-20. | 2014-09-09 07:07:00 Checking Daily data file for symbol XM14 for the date range from 2014-03-20 to 2014-06-19. | 2014-09-09 07:07:00 Checking Daily data file for symbol XU14 for the date range from 2014-06-19 to 0. | 2014-09-09 07:07:00 Symbols used for XU14 continuous contract chart: | 2014-09-09 07:07:00 XU09 | 2014-09-09 07:07:00 XZ09 | 2014-09-09 07:07:00 XH10 | 2014-09-09 07:07:00 XM10 | 2014-09-09 07:07:00 XU10 | 2014-09-09 07:07:00 XZ10 | 2014-09-09 07:07:00 XH11 | 2014-09-09 07:07:00 XM11 | 2014-09-09 07:07:00 XU11 | 2014-09-09 07:07:00 XZ11 | 2014-09-09 07:07:00 XH12 | 2014-09-09 07:07:00 XM12 | 2014-09-09 07:07:00 XU12 | 2014-09-09 07:07:00 XZ12 | 2014-09-09 07:07:00 XH13 | 2014-09-09 07:07:00 XM13 | 2014-09-09 07:07:00 XU13 | 2014-09-09 07:07:00 XZ13 | 2014-09-09 07:07:00 XH14 | 2014-09-09 07:07:00 XM14 | 2014-09-09 07:07:00 XU14 | 2014-09-09 07:07:00 HD Request # 6 | Downloading Historical Daily chart data for XM12. Starting date: 2012-06-14. Service: cqg | 2014-09-09 07:07:00 HD Request # 6 | Requesting historical Daily data for XM12 starting at 2012-06-13 | 2014-09-09 07:07:00 Socket (944) | SSL connection established. | 2014-09-09 07:07:00 Opening websocket. | 2014-09-09 07:07:00 Sending websocket handshake. | 2014-09-09 07:07:00 HD Request # 6 | Receiving historical Daily data for XM12 starting at 2012-06-13 | 2014-09-09 07:07:00 Writing historical Daily data for XM12 to the file XM12.dly | 2014-09-09 07:07:00 HD Request # 6 | Received 3 records from 2012-06-13 00:00:00 to 2012-06-15 00:00:00 (3.0 days) and wrote 2 records for XM12 | 2014-09-09 07:07:00 HD Request # 6 | Daily download COMPLETE for XM12. Completion time: 0s | 2014-09-09 07:07:00 HD Request # 7 | Downloading Historical Daily chart data for XH13. Starting date: 2013-03-14. Service: cqg | 2014-09-09 07:07:00 HD Request # 7 | Requesting historical Daily data for XH13 starting at 2013-03-13 | 2014-09-09 07:07:00 Received websocket handshake acknowledgment. | 2014-09-09 07:07:00 TRANSPORT OPEN | 2014-09-09 07:07:00 CQG Trading | Websocket connected. | 2014-09-09 07:07:00 CQG Trading | Sending market data logon message. | 2014-09-09 07:07:00 HD Request # 7 | Receiving historical Daily data for XH13 starting at 2013-03-13 | 2014-09-09 07:07:00 Writing historical Daily data for XH13 to the file XH13.dly | 2014-09-09 07:07:00 HD Request # 7 | Received 3 records from 2013-03-13 00:00:00 to 2013-03-15 00:00:00 (3.0 days) and wrote 2 records for XH13 | 2014-09-09 07:07:00 HD Request # 7 | Daily download COMPLETE for XH13. Completion time: 0s | 2014-09-09 07:07:00 CQG Trading | Logon successful. | 2014-09-09 07:07:00 CQG Trading | Market data session connected. | 2014-09-09 07:07:00 CQG Trading | Starting real-time market data updates for: F.US.QFAU14. ID: 1 | 2014-09-09 07:07:00 CQG Trading | Sending symbol resolution request for F.US.QFAU14 | 2014-09-09 07:07:00 Intraday data recording state for symbol F.US.QFAU14 is set to pending. | 2014-09-09 07:07:00 HD Request # 8 | Downloading Intraday chart data for F.US.QFAU14 to the file F.US.QFAU14.scid. Service: cqg | 2014-09-09 07:07:00 HD Request # 8 | Download start Date-Time: 2014-03-07 06:07:00.0 | 2014-09-09 07:07:00 HD Request # 8 | Using server: ds3.sierracharts.com port 10149 | 2014-09-09 07:07:00 XU14/F.US.QFAU14 [C] Daily #3: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-09 07:07:00 Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2014-09-09 07:07:00 CQG Trading | Requesting market data trades for F.US.QFAU14 | 2014-09-09 07:07:00 XU14/F.US.QFAU14 [C] Monthly #2: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-09 07:07:00 Socket (1032) | Connected. | 2014-09-09 07:07:00 HD Request # 8 | Sending historical data logon request message. | 2014-09-09 07:07:00 XU14/F.US.QFAU14 [C] Weekly #1: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-09 07:07:01 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-03-07 06:07:00. Record interval: 0. Symbol: F.US.QFAU14 | 2014-09-09 07:07:01 HD Request # 8 | Error downloading historical Intraday data for F.US.QFAU14. Historical data file not available for symbol. | 2014-09-09 07:07:01 * Socket (1032) | Shutdown and closed. | 2014-09-09 07:07:01 The network socket for historical data has been closed. | 2014-09-09 07:07:01 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QFAU14 | 2014-09-09 07:07:01 HD Request # 8 | Intraday download COMPLETE for F.US.QFAU14. Completion time: 0s | 2014-09-09 07:07:01 Real-time Intraday chart data file updates started for F.US.QFAU14 | 2014-09-09 07:07:01 HTTP connection to www.sierrachart.com:80 (1152) | Closed. No error. | 2014-09-09 07:07:03 HTTP connection to www.sierrachart.com:80 (1152) | Shutdown and closed. | 2014-09-09 07:07:03 |
| [2014-09-09 23:27:59] |
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The reason for this problem has to do with a configuration change for the source for historical data. We need to implement special routing for FTSE100 Futures historical data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-09-11 05:50:37] |
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We have now set up the proper routing for LIFFE historical data when using CQG. Update Sierra Chart by selecting Help >> Download Prerelease. After the update is installed, to recover the missing data in the chart, select Edit >> Delete All Data and Download. Please confirm that this works properly for you. One note, it is recommended to wait about five or 10 seconds for the symbol settings to update before opening any Chartbooks. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-09-11 05:53:40
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| [2014-09-11 07:11:46] |
| User67732 - Posts: 11 |
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I can confirm the FTSE100 futures contracts are now displaying intraday data again. Best regards Date Time Of Last Edit: 2014-09-11 07:38:21
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To post a message in this thread, you need to log in with your Sierra Chart account: