Support Board
Date/Time: Wed, 27 Nov 2024 14:42:24 +0000
Post From: FTSE100 Futures Contracts Intraday Data CQG
| [2014-09-07 15:17:58] |
| User67732 - Posts: 11 |
|
Hi Support, I'm using Sierra v1187 with CQG and since Friday SEP 5th AM GMT I've not been able to get any intraday data on the FTSE100 futures contracts eg: F.US.QFAU14. Previously this has been working fine for several weeks. My other CQG symbols like F.US.EU6U14 EUR/USD and EMini S&P500 are working fine. When I logon the FTSE100 real time data is coming through OK, so I would have eg 5 minute bars starting at the time I logged on but nothing from earlier. If I shut down and restart then again there are no bars from the previous logon or before. I've tried deleting all data and reloading and even deleting the .scid file and trying to reload but no luck. There is no problem with the historical data for the FTSE100 futures so a daily chart is OK. I'm not sure if this is a Sierra problem or a CQG problem or what. Please can you advise. A section of my log for today shows the following which may be relevant. If you want the whole log I can forward, let me know. CQG Trading | Starting real-time market data updates for: F.US.QFAU14. ID: 1 | 2014-09-07 15:50:16 CQG Trading | Sending symbol resolution request for F.US.QFAU14 | 2014-09-07 15:50:16 Intraday data recording state for symbol F.US.QFAU14 is set to pending. | 2014-09-07 15:50:16 HD Request # 8 | Downloading Intraday chart data for F.US.QFAU14 to the file F.US.QFAU14.scid. Service: cqg | 2014-09-07 15:50:16 HD Request # 8 | Download start Date-Time: 2014-03-05 14:50:16.0 | 2014-09-07 15:50:16 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2014-09-07 15:50:16 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2014-09-07 15:50:16 CQG Trading | Requesting market data trades for F.US.QFAU14 | 2014-09-07 15:50:17 Socket (808) | Connected. | 2014-09-07 15:50:17 HD Request # 8 | Sending historical data logon request message. | 2014-09-07 15:50:17 XU14/F.US.QFAU14 [C] Daily #3: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-07 15:50:17 XU14/F.US.QFAU14 [C] Monthly #2: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-07 15:50:17 XU14/F.US.QFAU14 [C] Weekly #1: Download is complete for all contract months in chart. Proceeding with data load. | 2014-09-07 15:50:17 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2014-03-05 14:50:16. Record interval: 0. Symbol: F.US.QFAU14 | 2014-09-07 15:50:17 HD Request # 8 | Error downloading historical Intraday data for F.US.QFAU14. Historical data file not available for symbol. | 2014-09-07 15:50:17 * Socket (808) | Shutdown and closed. | 2014-09-07 15:50:17 The network socket for historical data has been closed. | 2014-09-07 15:50:17 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.QFAU14 | 2014-09-07 15:50:17 HD Request # 8 | Intraday download COMPLETE for F.US.QFAU14. Completion time: 1s | 2014-09-07 15:50:17 Real-time Intraday chart data file updates started for F.US.QFAU14 | 2014-09-07 15:50:17 Best regards Larry Anderson |