Support Board
Date/Time: Thu, 31 Oct 2024 12:18:57 +0000
TIME AND SALES
View Count: 729
| [2024-09-10 14:57:35] |
| User257481 - Posts: 36 |
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Hi i have a problem i found out in my time and sales I dont see more then 50 orders when I setup to see it but when I do replays on my trades I see those orders above 50 coming in to TIME AND SALES really wired please help with that I send also pic of my setting for 50 and somting change thank you
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| [2024-09-10 16:06:28] |
| Sierra_Chart Engineering - Posts: 16766 |
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Set Sierra Chart to a Tick by Tick Data Configuration. Follow the instructions here to do this: Tick by Tick Data Configuration Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-09-10 16:07:16
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| [2024-09-10 16:22:53] |
| User257481 - Posts: 36 |
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it is at 1 tick data
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| [2024-09-10 16:36:45] |
| John - SC Support - Posts: 35639 |
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We are not understanding the question. The images you provided all show charts, which have no relation to the filtering for the Time and Sales. The Time and Sales filtering only applies to the display of the Time and Sales data in the Time and Sales window. What exactly are you comparing and what is not correct? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-10 16:44:02] |
| User257481 - Posts: 36 |
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so when i filter to see order above 50 I cant see them at the time and sales I can see only orders with no filter at the example I added you can see only singles when I filter for 50 or above t&s not showing me
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| [2024-09-10 17:41:00] |
| John - SC Support - Posts: 35639 |
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Sorry, but we are still not understanding. Keep in mind, when you filter on the Time and Sales window, this has no impact on what a chart will display. It only affects what you see in the Time and Sales window. If you are having a problem with what is displayed in the Time and Sales window, then we would need to see what your Time and Sales window is showing. The images you provided do not show the Time and Sales window, it only shows the charts. If there is a problem with what is in the charts, then we need to know exactly what that issue is. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-10 19:27:16] |
| User257481 - Posts: 36 |
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yeah i try to see orders above 50 at the time and sales I add pic of the setup for see 50 but its not working if there's somting alse to send you let me know
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| 2024-09-10-21-03-43 ts 50.png / V - Attached On 2024-09-10 18:05:17 UTC - Size: 374.23 KB - 34 views |
| [2024-09-10 20:45:41] |
| John - SC Support - Posts: 35639 |
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We need to see your actual Time and Sales window and what it is showing after you select "Apply" with the filtering set as it is. We also need to know the symbol that this Time and Sales is for.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-11 06:41:42] |
| User257481 - Posts: 36 |
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/ES SYMBOL , the thing is I can see single orders you can see at the right t&s but at the left 50 you can't see 50 and above of course I need to wait for 50 orders to come in but I check with a friend in RTH and he sees 50 and I'm not something go wrong and other wired thing is when I do replay to my trades I can see orders above 50 something gets changed after I set MBO on my dom |
| 2024-09-11-09-38-17 new.png / V - Attached On 2024-09-11 06:40:21 UTC - Size: 254.77 KB - 27 views Attachment Deleted. |
| [2024-09-11 15:06:44] |
| John - SC Support - Posts: 35639 |
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This has nothing to do with MBO data or changes to your DOM. As to differences in the Time and Sales with a friend, the first thing that we see is that you are using a "Trade and Current Quote Symbol". If the option for "Use as Trade Only Symbol" is set to "No", then the Time and Sales you are viewing will be for the MES and not the ES (i.e. it will be for the Trade and Current Quote Symbol you have set). Make sure you are comparing the proper information. As to a replay, if the option for "Use as Trade Only Symbol" is set to "No" then you will actually be viewing the data for the main symbol during the replay, and not the "Trade and Current Quote Symbol". Therefore, you need to consider what is the information you are wanting to see and set the "Use as Trade Only Symbol" as required. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-11 15:37:11] |
| User257481 - Posts: 36 |
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owwww really interesting i had no idea man , so yes id love to see es only so id like to know what I need to do please
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| [2024-09-11 17:20:18] |
| John - SC Support - Posts: 35639 |
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If you want the Time and Sales for ES while you have a "Trade and Current Quote Symbol" set (in this case as MES), then make sure that the option for "Use as Trade Only Symbol" is set to "Yes". Refer to the following: Chart Settings: Use as Trade Only Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-11 18:26:20] |
| User257481 - Posts: 36 |
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i did it but watch now one t&s get 92 at 14:18 and the other t&s from other chart didn't got it and both of them filter as you tell me to do
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| [2024-09-11 18:44:56] |
| John - SC Support - Posts: 35639 |
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What are the following Chart settings on both of those charts: - Symbol - Trade and Current Quote Symbol - Use as Trade Only Symbol And are the Time and Sales settings exactly the same between the two windows? Is there any combining? Is the filtering the same? Is this during a replay or in real-time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-11 18:50:53] |
| User257481 - Posts: 36 |
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all the same man
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| [2024-09-11 19:10:51] |
| John - SC Support - Posts: 35639 |
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Was this live or were you running a replay? Also, the Time and Sales Settings window are associated with a specific Time and Sales window. So the settings you have for one will not apply to another Time and Sales window. You need to open the settings for both Time and Sales windows and ensure the settings are the same. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-11 19:35:19] |
| User257481 - Posts: 36 |
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both same settings and its real-time no replay
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| [2024-09-11 20:48:43] |
| John - SC Support - Posts: 35639 |
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Please get us that chartbook so we can take a look at what is occurring by following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-11 21:42:50] |
| User257481 - Posts: 36 |
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At the instruction say one chart to send so to send one of the charts or the all Cb ?
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| [2024-09-12 06:29:00] |
| User257481 - Posts: 36 |
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i add the full chart book let me know if you need something else please
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| [2024-09-12 14:56:06] |
| John - SC Support - Posts: 35639 |
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We are not able to reproduce what you are seeing. The Time and Sales windows are both showing the exact same data for us, so we do not see any reason why you would be seeing anything different. Attached is an image of what we see (we did change the colors and fonts, which is why it will look different from your windows). Please exit from Sierra Chart and restart using the "Forced Login" option. We want to ensure that your system is properly connecting to the data feed. Refer to the following for how to do this: Sierra Chart - Software Login Instructions: Forced Login Also, please check the setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds" and ensure this is set to "Yes". If it is not, then change it to "Yes", select OK to close that window and then select "File >> Reconnect". For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| TimeAndSales.png / V - Attached On 2024-09-12 14:56:03 UTC - Size: 30.57 KB - 25 views |
| [2024-09-12 18:08:59] |
| User257481 - Posts: 36 |
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Did you get the chartbook that I sent you did you watch it? all good over there ? and I did what you ask from me with the forced login
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| [2024-09-12 18:13:16] |
| John - SC Support - Posts: 35639 |
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Yes, we opened your chartbook and the data in the Time and Sales is exactly the same in both windows. We do not see any issue with the chartbook. Are you still having an issue? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-09-12 18:21:28] |
| User257481 - Posts: 36 |
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not sure ill wait to see if we will get order above 50 and ill check if both are goo and ill let you know thank you
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| [2024-09-12 20:06:08] |
| User257481 - Posts: 36 |
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again 3 T&S same settings and not all of them get the same data it's so wired. I can tell that I transferred some charts and dom from different charts books so I don't know if this connect to this problem
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