Support Board
Date/Time: Wed, 27 Nov 2024 13:56:59 +0000
SC Real time data feed activation
View Count: 983
[2014-09-01 07:28:56] |
User65679 - Posts: 1 |
I am using SC on trial and I wanted to activate SC RT data feed for eurex products. I had the following problems: - I answered also the CME Exchange questions (maybe I'll need that in future) but it states me as professional while I am clearly non-professional - I tried to activate the eurex with market depth but I received the following error: Failed to activate the 'Eurex with Market Depth' exchange. Market data feed account does not exist. Contact Support for more help Please advise. Thank you |
[2014-09-01 09:48:16] |
Sierra Chart Engineering - Posts: 104368 |
Go to this page and click on the link that says "Agreement needs to be signed". Complete the agreement and when answering the CME questions in the beginning, read each one carefully and make sure that you answer them correctly so that you are considered a nonprofessional. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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