Support Board
Date/Time: Sat, 23 Nov 2024 21:26:39 +0000
Delete Third Party Studies & Files Downloaded on Startup
View Count: 288
| [2024-07-26 02:45:09] |
| seandunaway - Posts: 268 |
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May we have a button to disassociate and delete the studies enabled and downloaded on https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies I'd like all mine removed please. |
| [2024-07-26 03:07:18] |
| seandunaway - Posts: 268 |
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Maybe a quick fix would be just giving users permission to manage their own username's via the CustomDLLStudiesManagement API # @prompt password # @prompt study POST https://www.sierrachart.com/API.php Content-Type: application/x-www-form-urlencoded AdminUsername=seandunaway &AdminPassword={{password}} &Service=CustomDLLStudiesManagement &SCDLLName={{study}} &Action=remove &UserSCUsername=seandunaway HTTP/1.1 200 OK Content-Encoding: gzip Content-Length: 116 Content-Type: text/html; charset=UTF-8 Date: Fri, 26 Jul 2024 03:03:33 GMT Server: Apache Vary: Accept-Encoding X-Content-Type-Options: nosniff X-Frame-Options: sameorigin X-Xss-Protection: 1; mode=block Connection: close ERROR: Your account does not have administrative control over the set SCDLLName, contact support@sierrachart.com. Date Time Of Last Edit: 2024-07-26 03:08:50
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| [2024-07-26 06:22:44] |
| User719512 - Posts: 262 |
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While not a solution to your request, if you do not load any studies from a 3rd party dll, nothing from that will run on your machine. Ideally, the 3rd party that gave you access in the first place should remove you at your request. That said, perhaps they are non responsive, so your request has merit. |
| [2024-07-26 17:16:46] |
| John - SC Support - Posts: 36238 |
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To begin with, there is an option to stop all downloads. It is accessed through the Main Control Panel on our website for your account. To access the Main Control Panel for your account, select "Help >> Account Control Panel" from within your Sierra Chart software. From the Main Control Panel, select the menu option near the top for "Account Panel >> Enabled Studies and Files Set to Download". On this page, select the button for "Disable File Downloads". You can also get to this page directly through the following link: https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies As noted this will stop ALL downloads. In order to stop specific downloads, as mentioned above, you need to contact the person that is sharing the files with you to have them remove you. If you do not get a response from them, then please start an "Account Support Ticket" and let us know the specific studies that you are having a problem with. We can remove you from a study, and we will try to contact the developer and remove their studies if they are non-responsive. You can access the Account Support Tickets at the following link: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-27 18:36:55] |
| seandunaway - Posts: 268 |
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@user719512 While not a solution to your request, if you do not load any studies from a 3rd party dll, nothing from that will run on your machine
i don't think this is technically true. theoretically anyone with access to publish third party studies (or which have been compromised) can add any sierrachart username at any time, even without their permission, upload object code to their machine and execute it, while connected to live brokerage, with full control of the system. quite the potential threat if someone was feeling mischievous anyway, no sense keeping that pathway open for half decade old abandoned studies https://learn.microsoft.com/en-us/windows/win32/dlls/dllmain Date Time Of Last Edit: 2024-07-27 18:45:05
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| [2024-07-29 14:55:18] |
| John - SC Support - Posts: 36238 |
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Your Sierra Chart Account Name is not accessible to anyone unless you give it to them. This forum uses a separate name and the chat uses a separate name. You can set the name for this support board at the following link: https://www.sierrachart.com/SupportBoard.php?do=ControlPanel And the Chat Username is set at the following link: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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