Support Board
Date/Time: Sat, 23 Nov 2024 22:22:50 +0000
Market depth data
View Count: 135
| [2024-07-22 15:57:15] |
| User572037 - Posts: 9 |
|
Hi, I am not able to display market depth data, has been working live, but not on replay. Now neither work, I've tried the available work arounds but I am struggling to find a solution. |
| [2024-07-22 15:58:12] |
| John - SC Support - Posts: 36238 |
|
What is the symbol for one chart for which you are having this issue? Please get us an image of that chart by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2024-07-23 18:19:27] |
| User572037 - Posts: 9 |
|
CME NQ
|
| [2024-07-23 18:30:23] |
| User572037 - Posts: 9 |
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CME NQ, has been working fine past 2 days now having issues again. https://www.sierrachart.com/image.php?Image=1721759331982.png |
| [2024-07-23 19:02:48] |
| John - SC Support - Posts: 36238 |
|
You need to look at the settings you have for the Market Depth Historical Graph for that chart. We do see a couple of lines, which means there is data, and further that means that the reason you are not seeing something is due to how you have the settings for the study. All of the information for the Market Depth Historical Graph is here: https://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=375#Market_Depth_Historical_Graph For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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