Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 00:43:40 +0000



Cannot connect to TopStep via Rithmic

View Count: 337

[2024-07-15 18:21:56]
User740504 - Posts: 110
Anyone else having this issue? Teton works, Trading Evaluator works, but Rithmic via TopStep isn't working. Trying different servers (Mumbai, Hong Kong) doesn't seem to matter, so I don't think it's the Chicago server.
[2024-07-15 18:36:02]
User315643 - Posts: 10
Same. Rithmic on Apex and My Funded Futures will not connect to server.
[2024-07-15 18:42:02]
User603659 - Posts: 1
Same issue here, for what it's worth. You are not alone.

In order to add the conversation on this...

Windows error code 11002 is what's popping up for me. I use Apex on Rithmic.
Earlier today I flushed dns and it seemed to work but now the issue is back and flushing again is not fixing it.
I have also ensured that Sierra Chart is allowed to bypass firewall.
I have also restarted my router as well as my PC.

2024-07-15 18:40:07.814 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated
2024-07-15 18:40:07.814 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528
2024-07-15 18:40:07.814 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528
2024-07-15 18:40:07.814 | Error getting address info for rsc.rithmic.com. Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. *
2024-07-15 18:40:07.814 | DTC Client socket (1) | CloseSocket call.
2024-07-15 18:40:07.815 | Rithmic Direct - DTC | Failed connections: 50
2024-07-15 18:40:07.815 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window.
2024-07-15 18:40:07.815 | Select 'File >> Disconnect' to prevent further connection attempts.
2024-07-15 18:40:07.830 | DTC Client socket (0) | CloseSocket call.
2024-07-15 18:40:07.830 | Rithmic Direct - DTC | Disconnected.
2024-07-15 18:40:07.830 | Will reconnect to the server in 2.0 minutes. Select 'File >> Disconnect' to prevent further connection attempts.
2024-07-15 18:40:27.991 | Error getting address info for downloads.rithmic.com. Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. *
2024-07-15 18:40:27.991 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (1) | CloseSocket call.
Date Time Of Last Edit: 2024-07-15 18:43:17
[2024-07-15 18:53:34]
User740504 - Posts: 110
I'm so tired of Rithmic that I'm just going to stop trading prop, throw the proceeds into my live account, and trade that again. You can't beat the leverage that prop gives you but I'm all about no problems and having freedom. Stage 5 Trading + Sierra Chart Teton Order Routing for the fking win.
Date Time Of Last Edit: 2024-07-15 18:54:23

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account