Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 01:19:59 +0000



please help connecting to prop firm

View Count: 194

[2024-07-11 20:11:46]
Goldsea - Posts: 13
I have problems submitting a trade to Fast Track Trading

2024-07-11 14:34:11.019 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1
2024-07-11 14:34:11.019 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1
2024-07-11 14:34:26.168 | TradeActivity files query time: 0.001888 seconds. Entries: 0. Current queries: 1
2024-07-11 14:35:17.454 | Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 9466. Service Order ID: (none). Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
2024-07-11 14:35:20.454 | Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode. Internal Order ID: 9467. Service Order ID: (none). Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
2024-07-11 14:35:27.152 | TradeActivity files query time: 0.019038 seconds. Entries: 0. Current queries: 1
2024-07-11 14:35:27.155 | TradeActivity files query time: 0.001688 seconds. Entries: 0. Current queries: 2
2024-07-11 14:35:30.793 | Rithmic Direct - DTC (Order reject). Info: User not entitled to trade on this exchange. Internal Order ID: 9468. Service Order ID: 1875832253. Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
2024-07-11 14:35:32.958 | Rithmic Direct - DTC (Order reject). Info: User not entitled to trade on this exchange. Internal Order ID: 9469. Service Order ID: 1875832283. Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
2024-07-11 14:35:35.612 | Rithmic Direct - DTC (Order reject). Info: User not entitled to trade on this exchange. Internal Order ID: 9470. Service Order ID: 1875832321. Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
2024-07-11 14:36:11.321 | Rithmic Direct - DTC (Order reject). Info: User not entitled to trade on this exchange. Internal Order ID: 9471. Service Order ID: 1875833231. Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
2024-07-11 14:40:47.642 | TradeActivity files query time: 0.018332 seconds. Entries: 0. Current queries: 2
2024-07-11 14:40:47.643 | TradeActivity files query time: 0.001712 seconds. Entries: 0. Current queries: 1
2024-07-11 14:40:50.135 | Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1
2024-07-11 14:40:50.135 | Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1
[2024-07-11 21:51:06]
John - SC Support - Posts: 36238
The following is the issue:
2024-07-11 14:36:11.321 | Rithmic Direct - DTC (Order reject). Info: User not entitled to trade on this exchange. Internal Order ID: 9471. Service Order ID: 1875833231. Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *

As it states - you are not setup to be able to trade that exchange (we assume CBOT). You would need to ask Fast Track Trading about this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account