Support Board
Date/Time: Sun, 24 Nov 2024 01:47:57 +0000
Post From: please help connecting to prop firm
| [2024-07-11 21:51:06] |
| John - SC Support - Posts: 36238 |
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The following is the issue: 2024-07-11 14:36:11.321 | Rithmic Direct - DTC (Order reject). Info: User not entitled to trade on this exchange. Internal Order ID: 9471. Service Order ID: 1875833231. Symbol: ZBU4.CBOT. Account: FTT-GRANDPRIX-3180 *
As it states - you are not setup to be able to trade that exchange (we assume CBOT). You would need to ask Fast Track Trading about this. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |